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Offers could trigger MC011
Account 1000+ feedbacks - 5 years old
Sent offers to watchers or to buyers with item in the chart, after 30 min got MC011
Offers can trigger MC011
Now i have to upload a receipt or invoice |
Re: Offers could trigger MC011
Hmm I wonder if some of the watchers are competitors and used this to complain - was your product/category saturated with sellers? |
Re: Offers could trigger MC011
Quote:
Originally Posted by rsot
(Post 1253044)
Hmm I wonder if some of the watchers are competitors and used this to complain - was your product/category saturated with sellers?
| Not a lot is a sub electronic category in ebay.de not to much populated by that item. Item was on sell since 4 days or so
Used an IT account o sell in .de, received email from .de customer care |
| SaiJin | 02-03-2025 11:32 AM |
Re: Offers could trigger MC011
Quote:
Originally Posted by dano
(Post 1253043)
Account 1000+ feedbacks - 5 years old
Sent offers to watchers or to buyers with item in the chart, after 30 min got MC011
Offers can trigger MC011
Now i have to upload a receipt or invoice
| What?? I really doubt it's the offers you sent. |
Re: Offers could trigger MC011
Quote:
Originally Posted by SaiJin
(Post 1253046)
What?? I really doubt it's the offers you sent.
| Valid point - did you send offers OP or...did you send ads with links to a different website for purchasing...? |
| murdered_by_ebay | 02-03-2025 02:15 PM |
Re: Offers could trigger MC011
they are not used to foreign sellers in germany , if you were germany/austria/switzerland you would likely not have the problem
I assume though that the account does not have a long running history of selling on de |
| solefoodbk | 02-05-2025 01:13 AM |
Re: Offers could trigger MC011
Quote:
Originally Posted by SaiJin
(Post 1253046)
What?? I really doubt it's the offers you sent.
| Yeah, no way. It’s probably something else and OP is attributing the current actions for things that eBay under the surface already had issues with. |
Re: Offers could trigger MC011
I'm not addressing the issue to offers for sure. But this is a perfect account, 1000+ feedbacks, 5 years old, mainly had sell activity in .it but already sell in .de the same exact items. Behaviuors i can saw that let me think about.
Sent offers, 15 min later MC011
What would you have tought?
By the way invoice is sent, let's see what will happen |
Re: Offers could trigger MC011
Quote:
Originally Posted by dano
(Post 1253130)
By the way invoice is sent, let's see what will happen
| Hopefully it works out - update when you can |
| agent006140 | 02-05-2025 01:06 PM |
Re: Offers could trigger MC011
Your buyer may have received notice from Ebay at the same time you received MC011 |
| solefoodbk | 02-06-2025 05:45 AM |
Re: Offers could trigger MC011
Quote:
Originally Posted by dano
(Post 1253130)
I'm not addressing the issue to offers for sure. But this is a perfect account, 1000+ feedbacks, 5 years old, mainly had sell activity in .it but already sell in .de the same exact items. Behaviuors i can saw that let me think about.
Sent offers, 15 min later MC011
What would you have tought?
By the way invoice is sent, let's see what will happen
| Logically think at scale if every seller did this, like you, they all receive MC011? Why?
There has to have been something else that caused it.
Do you have late shipments? Are customers opening claims? Have you had any VERO strikes? 100% feedback doesn't combat these issues.
If none of those apply, and only you can answer that yourself, then I would suspect an agent manually reviewed your account, or someone reported it, and then an agent reviewed it and flagged it for some reason. |
Re: Offers could trigger MC011
Some bidder who might also happen to be a seller of similar item may have reported as a try to squash OP as competition |
| SaiJin | 02-06-2025 10:59 AM |
Re: Offers could trigger MC011
Quote:
Originally Posted by dano
(Post 1253130)
I'm not addressing the issue to offers for sure. But this is a perfect account, 1000+ feedbacks, 5 years old, mainly had sell activity in .it but already sell in .de the same exact items. Behaviuors i can saw that let me think about.
Sent offers, 15 min later MC011
What would you have tought?
By the way invoice is sent, let's see what will happen
| Yea the timing is sus.
But I think it's a coincidence. |
| Lcpink | 02-06-2025 11:27 AM |
Re: Offers could trigger MC011
i've sent a couple of offers that were accepted, not a problem here at least |
| murdered_by_ebay | 02-06-2025 12:23 PM |
Re: Offers could trigger MC011
offers are a problem in germany specifically if the seller is registered abroad , any such activity should be preceded but sufficient selling history |
Re: Offers could trigger MC011
Quote:
Originally Posted by solefoodbk
(Post 1253171)
Logically think at scale if every seller did this, like you, they all receive MC011? Why?
There has to have been something else that caused it.
Do you have late shipments? Are customers opening claims? Have you had any VERO strikes? 100% feedback doesn't combat these issues.
If none of those apply, and only you can answer that yourself, then I would suspect an agent manually reviewed your account, or someone reported it, and then an agent reviewed it and flagged it for some reason.
| VERO strickes = 0
Claim = 0
Late shipments ( customers complaining item not receiving - that is the main known trigger ) = 0 |
| agent006140 | 02-07-2025 03:36 PM |
Re: Offers could trigger MC011
I wont worry about it,the global economy is weak,Ebay is just raising the bars of doing business. |
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