Forum

Removing the hold on funds from sales
 

How long do you have to be a seller, and what sales turnover do you need to have to avoid a hold on sales funds? I've been selling for over eight months, totaling $700-800. No negative reviews, all items have been delivered. Terek codes are valid. The hold on sales funds is still 14 days or more. When will this stop? Is there a strategy?

Re: Removing the hold on funds from sales
 

We are rapidly moving towards an ecommerce ecosystem where all payments will be held until tracking confirms delivery or the buyer confirms they received the item. eBay is one of the few platforms that still give any sellers access to payments prior to delivery.


I have an account that's 12 years old that has payment holds because it took a year break from selling. It's been selling again for 3 months now and payments are still being held until 2 days after delivery.

Re: Removing the hold on funds from sales
 

I understand that there are no clear boundaries or rules. I definitely need a sales history and patience

Re: Removing the hold on funds from sales
 

which country? kazakhstan?

Re: Removing the hold on funds from sales
 

All items are shipped from the USA to customers in the USA. All items are shipped with track codes, and the track codes indicate that the item has been delivered to the customer's address. The account country is Kazakhstan or Europe. However, all shipments are from the USA

Re: Removing the hold on funds from sales
 

There's no concise answer to the question. Just do everything you can to keep the account healthy.

Re: Removing the hold on funds from sales
 

Thank you!

Re: Removing the hold on funds from sales
 

what country is your bank account?

Re: Removing the hold on funds from sales
 

on kazakhstan they may keep the hold long term as it is a high risk country , people here can not really give advice as their accounts are mostly in western europe and north america which have different standards

Re: Removing the hold on funds from sales
 

Ah track codes - thanks for clarifying :)

Re: Removing the hold on funds from sales
 

Will it be easier for Western Europe and North America to achieve better results?

Re: Removing the hold on funds from sales
 

it is a lot easier

Re: Removing the hold on funds from sales
 

On my accounts I have within 2 days of tracked delivery confirmation, I kind of get it.

Re: Removing the hold on funds from sales
 

Usually on my new accounts, it takes a month - up to 3 months on some occasions of selling and delivering packages regularly until they stop holding your payments.
Really random.

On my Premium(a.k.a aged accounts with proper seller history and lots of positive feedback) I get all payments in 24 hours. NOW... If I suddently start selling £1000 items everyday, eventually they will start holding the payments until delivery is confirmed - either via tracking number or customer feedback.

It's better that way though, reduced fraud, and a better, safe environment for us sellers and buyers.

Re: Removing the hold on funds from sales
 

Feels like kind of the norm - sadly bit prejudicial but that's the way operations go at the moment...

Re: Removing the hold on funds from sales
 

are you doing retail arbitrage?
Who enters the tracking number?
what kind of tracking number?USPS,Fed Exp or UPS ?or AMZN

Re: Removing the hold on funds from sales
 

I used to have an account that was selling up to $1,000 a month, and after 3-4 months, those payments stopped being held. This allowed me to generate cash flow faster. I'm against fraud, but I'm all for the ability to work faster and without delays.

Re: Removing the hold on funds from sales
 

Yes, I do dropshipping, and all my products are in a warehouse in the US. Therefore, I ship via local postal services with track code. I also primarily sell to US residents.

Re: Removing the hold on funds from sales
 

what country is your bank account?

Re: Removing the hold on funds from sales
 

I use Payoneer account for ebay payments managed

Re: Removing the hold on funds from sales
 

None of what agent has mentioned makes any difference, to be honest. It's just a matter of establishing a track record for your account.

In your OP you mentioned that you've been selling for 8 months with a total sales volume of $700-800. That's a very low turnover for an account that's been selling for that long.

Best advice I can give is to not push it. Keep providing good customer service and the payment holds will go away eventually.

Re: Removing the hold on funds from sales
 

The fact that she has been selling for 8 months and under $1k ,WITH TRACKing and Ebay is holding her fund,could just mean