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Removing the hold on funds from sales
 

How long do you have to be a seller, and what sales turnover do you need to have to avoid a hold on sales funds? I've been selling for over eight months, totaling $700-800. No negative reviews, all items have been delivered. Terek codes are valid. The hold on sales funds is still 14 days or more. When will this stop? Is there a strategy?

Re: Removing the hold on funds from sales
 

We are rapidly moving towards an ecommerce ecosystem where all payments will be held until tracking confirms delivery or the buyer confirms they received the item. eBay is one of the few platforms that still give any sellers access to payments prior to delivery.


I have an account that's 12 years old that has payment holds because it took a year break from selling. It's been selling again for 3 months now and payments are still being held until 2 days after delivery.

Re: Removing the hold on funds from sales
 

I understand that there are no clear boundaries or rules. I definitely need a sales history and patience

Re: Removing the hold on funds from sales
 

which country? kazakhstan?

Re: Removing the hold on funds from sales
 

All items are shipped from the USA to customers in the USA. All items are shipped with track codes, and the track codes indicate that the item has been delivered to the customer's address. The account country is Kazakhstan or Europe. However, all shipments are from the USA

Re: Removing the hold on funds from sales
 

There's no concise answer to the question. Just do everything you can to keep the account healthy.

Re: Removing the hold on funds from sales
 

Thank you!

Re: Removing the hold on funds from sales
 

what country is your bank account?

Re: Removing the hold on funds from sales
 

on kazakhstan they may keep the hold long term as it is a high risk country , people here can not really give advice as their accounts are mostly in western europe and north america which have different standards

Re: Removing the hold on funds from sales
 

Ah track codes - thanks for clarifying :)

Re: Removing the hold on funds from sales
 

Will it be easier for Western Europe and North America to achieve better results?

Re: Removing the hold on funds from sales
 

it is a lot easier

Re: Removing the hold on funds from sales
 

On my accounts I have within 2 days of tracked delivery confirmation, I kind of get it.

Re: Removing the hold on funds from sales
 

Usually on my new accounts, it takes a month - up to 3 months on some occasions of selling and delivering packages regularly until they stop holding your payments.
Really random.

On my Premium(a.k.a aged accounts with proper seller history and lots of positive feedback) I get all payments in 24 hours. NOW... If I suddently start selling £1000 items everyday, eventually they will start holding the payments until delivery is confirmed - either via tracking number or customer feedback.

It's better that way though, reduced fraud, and a better, safe environment for us sellers and buyers.

Re: Removing the hold on funds from sales
 

Feels like kind of the norm - sadly bit prejudicial but that's the way operations go at the moment...

Re: Removing the hold on funds from sales
 

are you doing retail arbitrage?
Who enters the tracking number?
what kind of tracking number?USPS,Fed Exp or UPS ?or AMZN

Re: Removing the hold on funds from sales
 

I used to have an account that was selling up to $1,000 a month, and after 3-4 months, those payments stopped being held. This allowed me to generate cash flow faster. I'm against fraud, but I'm all for the ability to work faster and without delays.

Re: Removing the hold on funds from sales
 

Yes, I do dropshipping, and all my products are in a warehouse in the US. Therefore, I ship via local postal services with track code. I also primarily sell to US residents.

Re: Removing the hold on funds from sales
 

what country is your bank account?

Re: Removing the hold on funds from sales
 

I use Payoneer account for ebay payments managed

Re: Removing the hold on funds from sales
 

None of what agent has mentioned makes any difference, to be honest. It's just a matter of establishing a track record for your account.

In your OP you mentioned that you've been selling for 8 months with a total sales volume of $700-800. That's a very low turnover for an account that's been selling for that long.

Best advice I can give is to not push it. Keep providing good customer service and the payment holds will go away eventually.

Re: Removing the hold on funds from sales
 

The fact that she has been selling for 8 months and under $1k ,WITH TRACKing and Ebay is holding her fund,could just mean

Re: Removing the hold on funds from sales
 

One of my accounts holds payment for 30 days after delivery. Strange!

Re: Removing the hold on funds from sales
 

Dunno know about Ebay,but Paypal considers certain items to be high risk-comics,APPL,are two I know,I am sure there are more.
what is your item which Ebay withhold payment for 30 days?

Re: Removing the hold on funds from sales
 

What country is your account registered in?

Re: Removing the hold on funds from sales
 

Need to provide a lot more info for ppl to understand what is up with your account...

Re: Removing the hold on funds from sales
 

3-month account with more than 40 feedback.

Re: Removing the hold on funds from sales
 

Feedback means nothing,what have you sold?

Re: Removing the hold on funds from sales
 

Value range and category of sales?

Re: Removing the hold on funds from sales
 

Account from Kazakhstan. And I sell the same category. Nothing expensive, the maximum price is 200 dollars. Moreover, sometimes the funds are available 7 days after delivery. Sometimes it takes 30 or 45 days. I don't understand the logic, maybe there isn't any)

Re: Removing the hold on funds from sales
 

sometimes,it is not you but what you sold and whom you sold it to. and what form of payment they used.
Sometimes we sellers do not realise it is not so simple to collect funds from countries all over the world

Re: Removing the hold on funds from sales
 

I understand there are many more risk assessment criteria there. Fraudsters are constantly on the lookout and are giving eBay no peace. eBay is making its security algorithms more complex.

Re: Removing the hold on funds from sales
 

A valuable topic for anyone trying to build a reliable seller account.

Re: Removing the hold on funds from sales
 

There you go :thumb:

Re: Removing the hold on funds from sales
 

Currently, the most important topic is how to become a seller and avoid getting permanently banned immediately or shortly after starting sales.

Re: Removing the hold on funds from sales
 

For business EU acc, I must meet these four conditions simultaneously:

- have 25-30 sales
- have no shipping or delivery delays
- have no disputes
- tracking shows "delivered" to the right zip code

Positive or negative feedback does not seem to affect the date the funds are released.

Once the 25th sale is reached, all subsequent sales with a value within the average of the first 25 will have the funds released as soon as the tracking indicates "delivered".

Re: Removing the hold on funds from sales
 

Private or business account?

Re: Removing the hold on funds from sales
 

I personally believe the holds are made for ebay to make money on your money with interest or stock value.

I did sell higher valued goods, but they were shipped/delivered within 2 working days with positive feedback.

Ebay still insist on retaining the funds for 15 days from point of delivery.

If the customer displays they satisfied & proof of delivery of the goods have been confirmed, why else would they need to hold the funds for over 2 weeks other than accumulate interest for their own private monetary gains, just like banks do..

Re: Removing the hold on funds from sales
 

(1)It could take days for Ebay tor receive your fund,some may use bank account,some use debit card,some use credit card,some are local,some are foreign,you as seller do not see their form of payment,certain cc and banks take time to collect.
(2)customers may leave feedback,but they can also change their mind and want to return,sometimes when they are using a fraudulent gift card ,it could take days or weeks before Ebay finds out.
Say,I stole your cc data and buy gift cards and sell them to your customers,they use it to buy from you,then at the end of the month the cc owner receive his cc statement and find out someone has stolen his card data and use it to buy gift cards for resale and file chargeback with his cc issuer.it could take weeks or even month to have it resolved .
You said you are selling high end items,how high is high?
are your buyers local or foreign and how foreign?eUROPE,America,Latin America,Nigeria??
if you have agood track record,why not speak to Ebay customer service,ask to speak to a supervisor or manager
Have you ever have a problem ?if so,it could set you back/
This is what happens at AMZN last year,even AMZN does not trust its own gift cards !

Re: Removing the hold on funds from sales
 

Keep in mind that holds can be influenced by source of payment so if a buyer is using a credit card, there is probably some algorithm that comes into play.