I learned today from my merchant account provider that international customers have 365 days to file a chargeback. This would explain the "1 year chargeback" stories I've heard from paypal.
Who here accepts international orders?
Last edited by Jonas; 05-27-2008 at 09:06 PM.
The complete step-by-step guide to get back to selling today!
Who is your merchant provider?
I accept international orders, but I make them pay for express mail ($26) so I have a signature on file and tracking. Luckily what I sell is pretty high demand so customers are willing to pay.
Even if you have the signature, how do you make sure that it's going to the right address when you have no AVS?
If I did express mail no one would buy because ebayers are cheap. I could do first class registered mail, but then I'd have to stand in line at the post office a whole lot -- stamps.com won't do first class with registered mail.