New minimum standard for all sellers: We're evolving the way we assess quality for all sellers on eBay:
* The current 4.3 minimum average DSR requirements will be replaced with new requirements based on a seller's incidence of low DSRs (1s and 2s) on transactions with U.S. buyers:
o In October, all eBay sellers will need to have 1s or 2s for item as described on no more than of 3.00% of transactions, and on no more than 4.00% for communication, 4.00% for shipping time, and 4.00% for shipping and handling charges.
o In April 2010, the standards will be stricter. All eBay sellers will need to have low DSRs (1s or 2s) on no more than 1.00% of transactions for item as described, and no more than 2.00% for communication, 2.00% for shipping time, and 2.00% for shipping and handling charges.
o To ensure lower volume sellers are not penalized as a result of one or two transactions, it will take at least four instances of 1s or 2s before consequences based on low DSRs are enforced.
* Sellers with more than the maximum allowed 1s and 2s will receive lowered placement in search and may face limits on selling activity until their ratings improve.
* Sellers with excessively high rates of 1s and 2s or other low performance measures may be restricted from selling.
* The current Seller Performance Standards policy will be updated with the new DSR requirement.
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