Forum

That is correct, but do you really feel comfortable with numerous seizures to one address? Maybe there is a point to where US Customs would investigate if you had too many? How can we know for sure? Me personally I would never want to be on the radar. One seizure and it's worth the money to open a box.

trust me,i buy from the same person alot of others buy from..believe me,dhl cant be rerouted,im not going to say how they reroute ems,but im sure alot of you know,it cant be done for dhl,maybe ups..but def not dhl..doesnt mean every package is going to get held up on the 7,8,9..but they wont ship there,doesnt matter to me anyway i got my big packages by ems no problem through NY,i have patience..5 days is fine instead of 3

you guys are paranoid,its impossible for them to trace every package to the same address for this stuff..for drugs and stuff and very large shipments..maybe..but if yer package is 10kg or whatever..its nothing,i had 2 packages held last month same week..but one passed same week..since than ive received 3 21kg to my house..just use a different name..sure its better to use new addresses,but i dont trust a po box,i dont like people knowing my business,i still use mine and 2 friends..keep being paranoid people..customs has better things than to worry about than yer small potatoes package regardless if it got held up b4 or not

Can anyone give some examples of the right questions to ask a supplier to find out if they are reliable shippers?

Other than feedback scores, I have no way of identifying a sucessful seller from an inexperienced one. The supplier I bought from had an excellent feedback score, but this fiasco still happened.

Do you guys interview your potential suppliers or just try the luck of the draw?

Yeah, there are major problems shipping EMS and going through customs. With 5 of my 7 orders seized going though San Fransisco, I now use DHL. I will only use EMS if shipper reroute my orders through NY as I have had no problems that way.

Funny though as I just check update of orders shipped through NY and I have an out for delivery at an address in Pittsburgh...but I live in Vegas. Its getting rerouted to Nevada.

Now you also will get problem by DHL to shipping if you wrote too lowest value on the bill

^
 

I had a 50 lb box that I recieved dhl, I paid about $600 but the value was marked as $75. Do you think that's to low or should I ask the seller to raise it next time?

The shipment that got seized from me by DHL was 21 kg or roughly 46 lbs. The merch cost around $400, but I never received the package :rant: so...I don't know how much this supplier marked the shipment as.

If your Merchant have not any ⊗⊗⊗⊗ goods and if its only the labeling mistake you can call to DHL and let them know that its labeling mistake and send the goods either back to supplier or give you option to submit the extra paper work.

If it contains Brand copy goods then the law says they cn hold your goods (Not DHL but custom) for 30 days and they will report to brand owner if brand owner is not willing to file the case in court against you (which in your case offcourse he will not as only 400$) then custom should relase your goods to you.

This thing happened to me with my shipment 500 pcs of wii remote and nunchuk controller. All were stuck and DHL said the custom hold it as they are brand items with "LOGO Wii" I call to custom and they said they will destory it but on the internet I read that the law is not to destroy the goods until brand owner case the file and win the case. So in my case I got my all goods after 2 month but one box they hold it forever out of 8 boxes. they said they have lost it.

So now new law says release the goods until brand owner have no objection on his goods. Specially brands which are international and have no offices in your country will not take any action.

Hey guys. I had a package seized yesterday. A DHL guy called and said I need to show I am authorized to import this product or a statement that I didn't know any better. Then if I have another one seized they will put my name on the banned to import list he said. Should I even give a statement that I didn't know any better? He said if not it will just get destroyed. My seller just gave me a silly invoice that says educational material and to ask for a broker. That isn't even worth trying in my opinion because the one on the box probably says something different and it has to be opened then I just look like an idiot. Is it worth giving a statement because if I do that and get seized again, I already said something in a previous statement as to that oops now I know. What should I do? Ignore it. Wait for them to destroy it without hearing from me? Do you guys bother calling back DHL when this happens?

Fax the invoice what do you got to lose?

My shipment ended up getting destroyed. No other choice especially if your supplier is clueless. I'd recommend opening a dispute on DHGate as soon as possible to get a refund faster. They make you communicate with your supplier for a week and propose solutions that will just get refused and ignored by your seller. Than you can finally submit the dispute to DHGate which takes another 2 weeks. It's pointless and frustrating.

Yeah but it's the last box out of 4 shipped. So I got three. This seller is cool. I actually think it's neato that he sent me the invoice and asked if I would at least try. I just think no communication is best with customs. They will destroy what they find anyway, the DHL guy already said the statement would be that I didn't know it was wrong to import. I hope my seller sends another box, but if he don't I've heard he'll give a partial refund in his feedback. Cool! I'll just order more ****. Ooh they'll ban my name, better come up with a new one. They see me on all those Safe Auto commercials anyway...

Actually, I only deal in the best of the best, real deal, legit, authentic, and totally cool stuff. Customs should put me on the green light list... "Hey, it's for him. Don't touch or even think about looking in that package!" Like they don't know any package they pick up is like mine. It's in the quota, just another number. They gotta show they are doing something, like quality control in the factory.

But for real. Who would call and give a statement like he asked. How can I show I am authorized? I think that's where the seller says "educational material" should work. I've called the number the DHL guy left and put in his extension with no answer. I kinda don't wanna talk to him anyway and play dumb, but the invoice isn't what he's asking for. I'm sure my seller has handled this before and maybe it works sometimes. It's a crap shoot.