Again, right or wrong is meaningless. Buyer will win. Get the phone back and refund. Or you will find yourself with no phone and no money.
The guy is clearly an idiot. He doesn't understand the jailbreak process and in my opinion shouldn't have one. He needs a stock phone or needs to learn the setup. One or the other, not both. He has no right asking for a refund because he's a moron. But sadly, he will win. Smartphone in this case doesn't apply to buyer.
Just get it back, refund, sell it again and hope next buyer is smarter than a coffee table...
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