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-   -   Buyer is LYING about tracking information on return item.. (https://www.aspkin.com/forums/ebay-discussion/23961-buyer-lying-about-tracking-information-return-item.html)

deebee 10-20-2010 01:47 PM

Buyer is LYING about tracking information on return item..
 
I'm a seller..suspended off ebay a few days ago..so I can only use the Resolution Center in my accounts. Well..I had a buyer open a case against me and I gave them option to return item for full refund.

Here's the thing..this was 3 weeks ago and they think they are SUPER slick, now, and posted a message to this case saying the item was returned (using the ORIGINAL tracking number--the one I paid for to SEND them their item) and then ESCALATED it to customer support (so now I don't have the option to reply) for review..saying their tracking confirmation # is 0000000. Yes LITERALLY typed it in like that. Seems they are trying to manipulate system and $50.

I'm pretty broke and can't afford to lose this kind of money and have them keep a good item they complained about...I tried HARD to get a number to call ebay...as I cannot email them about the item as listing was removed..but case is in resolution center. Is ebay just going to refund these idiots without making them return the item? I have heard that happens to suspended sellers..ebay just starts handing out refunds to all these idiot buyers who are trying to scam the system.

What can I do? So furious.

mememe1972 10-20-2010 03:04 PM

close your accounts banking and start over stealth

pod 10-20-2010 03:22 PM

Well tracking wont show it coming back. Would that not be looked at? Do they even look at it? They must. If not you could put any number you want in there.


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