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  #1  
Old 12-07-2010
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Default Difficult buyer. What should I do next?

I sold 4 items to a buyer. They were listed ''postage only, no pick up'' and it was after the auction ended he asked to pick the items up.

I sent an invoice for the full amount + p&p which he never paid.

He then leaves me negative feedback for the 4 items so I issued 4 unpaid item strikes.

He then issues 4 ''items never received'' strikes against me saying he paid with a cheque.

Now I never give out my address (as its a stealth account) so I know for a fact he's lying.

Now ebay are saying they will deduct the amount (which he never gave me in the first place) from my paypal account if they find the case in the buyers favour.

Now hes saying he will pay the full amount with postage with paypal but guaranteed after all this carry on, once I post the items, he will say they are damaged and get his money back and if I ask for the items back, he'll damage them and send them back.

Either way I lose out.

I cant even withdraw the cah straight away if he pays as I'm on the 21 day thing.

Any ideas?
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Old 12-07-2010
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The unpaid item cases against him from you should cover you.
Just hope he doesn't respond to them.

then close the cases and give him unpaid item strikes.

Once that's done, :

1. Contact live chat and ask them how to email them to remove the unpaid items and tell them that he never paid.

2. Reply in Paypal's dispute against you that he never paid and tell them you already filed UPI and strikes against him.

This should do the trick.
ALso, block him from your list.
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Old 12-07-2010
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I've 2 days to go. Fingers crossed he doesnt pay.

What do I do if he does pay though?

Last edited by triple filtered; 12-07-2010 at 10:48 AM.
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Old 12-07-2010
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Tell the live chat people the order of events happening and see what they say.

But I don't see this person paying you. Let us know in 4 days what happens, because it takes 1-2 days for eBay to remove feedback IF they do it.
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Old 12-07-2010
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I have had this happen a few times and like Saijin said let them ride.

On each occasion they never paid. Hope this works for you.
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If he said that he paid you by check, then ask for a copy of the processed check on online banking or a copy from the bank. He needs to prove he paid you which he can't.
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