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SSAI	04-10-2011 03:06 AM

Got a wrong Address of shipping from eBay

Hello,

I sold an item on eBay, the address I got from email notification of sale is different from what it shows in my ebay "Order Details"

Item sent, signed and delivered. Now buyer opened a dispute and says that item is delevered to wrong address.

What should I do now?

The address I got from email is

WCU 245 Memorial Drive
Suite 9212
Cullowhee, NC 28723
USA

but Order Details under My Ebay it says

310 Arlington Ave Unit 220
charlotte NC, 28203-4377 US

TGMT²

04-10-2011 03:20 AM

Well if you ship an item to ANYWHERE other than what PayPal specifies, then you are at risk to a "item not received" dispute.

Where did the email originate from prior to shipment?

SSAI	04-10-2011 04:07 AM

It was eBay which sent me that email, the mail which notifies you of a new sale.

Mail:

Quote:

You did it! Your item sold. You agreed to ship this item to the buyer within 1 business day(s) after receiving cleared payment. Once your buyer pays for the item, promptly ship the item and follow the guidelines below to ensure buyer satisfaction.

* Mark your item as shipped in My eBay. Do this, and we'll let your buyer know the item is on its way. This will save you time, and may result in fewer questions from buyers and higher detailed seller ratings.

You should always leave feedback for your buyer to encourage them to buy from you again.

Quantity: 10
Quantity sold: 1
Quantity remaining: 8
Buyer: xxxxxx

xxxxx (xxxxx@mac.com) [contact buyer]
Buyer's shipping address:
xxxxxx
WCU 245 Memorial Drive
Suite 9212
Cullowhee, NC 28723 United States

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