Quote:
Originally Posted by dannyisastud Okay so this buyer sent me a message saying his item didnt work. I said fine ship it back and i will refund you. Thank you. He then replied saying i have sold items before too. You have to refund me first then i will ship it back.
What do i do? | Hi - there are a set of equations that I use in order to determine whether or not I should refund a buyer. Here are the variables:
A = the buyer is a scammer
B = the item was a low cost item
C = the item was a high value item
D = how important is your ebay account to you
E = how important is you feedback to you
F = refund the buyer
G = fight the buyer
H = eBay suspension or red flag on stealth account
Here are the equations:
A = F/G (to the power of B/C)
D = F
G = H
Lol, I gave up trying to justify my equations and I just re-read that and though 'what a pile of shiiiiiiite' - but it made me laugh so I left it in.
Seriously...ahem...choose your fights. If the eBay account is important to you then do all you can to avoid a dispute and accept the fact that this is all part of the platform on which we choose to sell. If it's less than a few quid/dollars then just refund them and let them keep it. Otherwise, suck it up, refund and make sure they're happy |