Open a second case on ebay
I've a problem with an item i've sold on ebay. The buyer purchased it for mistake and sent me an email explaining the situation. I agree with him and i've opened a case for canceling the transaction to avoid any fees. But when i open the case, the buyer for mistake declined it, so i can't cancel the transaction. Now i can't open any new case (cancel transaction or report an unpaid item).
What should i do now?? Don't want to pay those annoying fees for an item that i don't have the payment...
Thanks
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