HERE IS MY CASE
I think that ebay plays with me a joke! ! !
My first purchase is ***
i have pay same second with "buy it now" with my linked paypal account with same email !
opens unpaid case and sent me to pay again !
ebay email respond with this
"After viewing your account, we have seen that the unpaid item record on
your account has already been closed on October 20, 2010 because seller
already received payment. You can double check that on your eBay
Resolution Center to see that you are already been cleared from this
record. I you happen to have this kind of issue again, just let us know
so that we could be able to assist you further.
With regards to why you you have an unpaid item case, is that your
seller has an unpaid assistance where in it automatically opens an
unpaid item case if it does not recognized payment. In other words, it
is not eBay who opens up the case due to the reason that the seller has
this settings.
We appreciate reporting this matter to us and thank you for your
cooperation.
I can see that your account is in good status so keep up the good work."
case close because i contact with seller and solve along this case
then second purchase ***
same case buy it now pay same second
ebay open UIC
my Email to them
i have already the secont time these unpaid item
i do not know why when i pay the same second one item the next day ebay
tells me to pay again
this is elegant !!!
why the ebay did not record my payment with pay pal???
tell me please
Ebay respond with this
Thank you for writing eBay in regard to item number *** and its
Unpaid Item record status.
I'm sorry to hear about the established case inspite the fact that the
item has been paid for which also has been evident through the feedback
that you received from the seller. Let me assist you by looking into
the details of the case.
Upon reviewing your account, I'm glad to inform you that the case has
been closed by the seller due to receipt of payment and that there is no
Unpaid Item record reflecting on your account for the said item number.
Here are some ideas to help your purchases go smoothly in the future.
Ask the seller any questions you have about the item, payment, or
shipping, before you bid. Click the "Ask a question" link in the listing
to send a message to the seller.
When you click "Place Bid" or "Buy It Now," you're promising to pay for
the item. It's actually a legally binding contract. That's why you
should bid only on items you know you'll buy.
Talking directly to the seller is usually the best way to work things
out. To find the seller's phone number:
1. Click the "Advanced Search" link at the top of most eBay pages.
2. Click the "Find contact information" link under the "Members" heading
on the left side of the page.
3. Enter the member's user ID and the item number.
4. Click the "Search" button. You may be asked to sign in.
We'll send you an email containing the seller's contact information, and
we'll also send your contact information to the seller.
Be reachable:
- Make sure that your contact information is current.
- If you have spam-blocking software, make sure it won't block your
seller's messages.
- Remember that you can check your eBay account from any computer.
For more buyer tips, take a look at:
Link
Now that we have established that the case has been closed by the seller
due to receipt of payment, we recognize your efforts in working things
out with the seller.
It is my pleasure to assist you and thank you for choosing eBay .
Sincerely,
Donna U.
eBay Customer Support
i contact with seller again
sellers email respond with this
"Dear ***
Oh my god, really sorry for this case.
Just now I have closed this dispute, and my friend base on my check, just now I found that your payment is pending in my ebay account, so the ebay open a unpaid dispute automatically, really sorry to bother you.Sorry again.
Hope you can forgive this mistakes."
case close!
My third purchase ***
i pay him and my status is always to pay again!!!!
this is joke!
i contact with seller before ebay opens again UIC
sellers respond yesterday
"Dear ***
Hello!
Because ebay system problem, the payment status in this order didn't show us you already settle
this payment. Now, we check paypal from your provided information, we confirm you that you
already paid on this item and we will send this item to you within 2 days. Hope you understand
this is not our fault that we don't send item to you, it is ebay system error on this
transaction.
Sorry for your inconvenience cause!"
now i have one case open that i have already pay with 1450 GBP an macbookpro ! with pay pal from UK -USA seller
Ebay want to pay again !
I am tired with this
and forgive me from all if i tired you
i try to contact with chat with them with no luck is not working !
i sent them severals mails!
i will report these action to my lowers !
i think i will close my account and never use ebay again
SORRY FOR MY BAD ENGLISH
THANK YOU ALL
Last edited by SaiJin; 11-20-2010 at 10:31 AM.
Reason: Too much personal; info
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