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Old 06-19-2011
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Default Can ebay suspend you after many returns?

Hi guys,i have a noob question,i just have a some returns in 4 of my accounts,actually are the first sales.

I am responding to every buyer and making refund in full,can ebay shutme down for that? even when i am being MAN and refund all my buyers in full?

Same thing with paypal?

Thanks.
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Old 06-20-2011
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no they will not ban you for that unless it happens a lot. but they can ssuspend you for whatever reason they want but i dont think this will raise any flags for you on the first one. i think you are ok. they can just see this for you as you are learning and whatnot.

i wouldnt worry about itunless your returns got out of hand completely

steve
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Old 06-20-2011
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Depends on what type of return they are. If the buyer simply doesn't want the item, it should be fine. If the buyer opened up a dispute and is asked to return the item because it is significantly not as described, then it WILL affect your account after a certain percentage/frequency
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Old 06-20-2011
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High number of SNAD cases will end your account quickly.
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Old 06-20-2011
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Yes. If they are putting in claims via eb/pp through the dispute system, too many will bring you down.
If you are doing refunds manually, then you should be ok, but its still not a good look if pp look into you acc. for some reason.

Last edited by Alps_a somewhatlegend; 06-20-2011 at 04:35 AM.
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Old 06-20-2011
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Quote:
Originally Posted by cazador View Post
Hi guys,i have a noob question,i just have a some returns in 4 of my accounts,actually are the first sales.

I am responding to every buyer and making refund in full,can ebay shutme down for that? even when i am being MAN and refund all my buyers in full?

Same thing with paypal?

Thanks.
Been known for ebay to suspend an account like that. BUT they become really sneaky and make the suspension 'generic'. Becomes impossible to work out exactly.

Although you may be 'refunding' (and good for you), ebay go silly. The account gets 'flagged'.

paypal will toss up what to do with the account. they too will see it as blemished.

Options: ask yourself quickly why this happened?
Items no good?-----> new supplier yesterday.
Mix the listings with 'safe' items until every improves.

You are on a fine line: the account may go or with effort you save it.
Look carefully at what to do. I say that to make sure you realize it is better to save an account rather than have it suspended. Consider just buying on it.
Pain to do. But that's our game
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Old 06-20-2011
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aww,i think this account will be tost then,not even for buy is worth couse all address's are from saturn planet and others from mars.Thanks anyway i hope this dudes from pp and eb dont see in to my accounts
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Old 06-20-2011
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You make new stealth accounts and let this account COOL DOWN - maybe few low end sales to help boost feedback. Take it slow - it is still possible to salvage.
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Old 06-20-2011
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If a buyer or buyers alerts them to the fact they will look at it manually and if they do not like what they see they will either take it down or suspend you until you can get the issues resolved somehow.

Move on to other accounts and like rost posted let it rest for a few months.
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Old 06-20-2011
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Thanks Guys for your support.

I think will survive,as long this dudes eb and pp dont get in to manually,i respond to every buyer with a full refund,still few more to issue but i will not give them a chance to acuse me of not issue a refunds,And yea,i will make another 6 more accounts....GO Aspkin.com!!!
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