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-   -   How to refund please? (https://www.aspkin.com/forums/ebay-discussion/38971-how-refund-please.html)

durdajan 11-07-2011 03:34 PM

How to refund please?
 
What is the right way?
Ectually I have only one option available. I can press "issue refund" button in PP, and after I refunded there have been no changes with the listing refunded, so it's still marked as paid.
Is there any other way to refund, so it can be seen inside eb as well?
thank you

rsot 11-07-2011 04:33 PM

This is the most direct way of refunding. On eb, it will show up as refunded but you will have to cancel the transaction with the buyer.

durdajan 11-07-2011 05:17 PM

ok thank you, still I don't see any changes after the money having been sent back...
will try it more thoroughly the next time...
Althoug I can remeber someone refunded me and it was noticeble on eb second after he actually refunded, the picture changed immidiatly. because I was following the process, there was no time for him to take any additional steps except to press that issue refund button..

rsot 11-08-2011 05:47 AM

Should show up.

durdajan 11-13-2011 11:07 AM

Quote:

Originally Posted by rsot (Post 285079)
Should show up.

it's strange, but it has not so far, and will never do I guess.
the thing that alarms is if a buyer wants his money back, even though he has already got it back, there's nothing that would keep him to open a case and get the second refund, because inside eb it's still marked as paid.

summersale 11-14-2011 09:10 AM

Did the item sell through Ebay? Because you can refund them as well.

durdajan 11-14-2011 03:22 PM

Quote:

Originally Posted by summersale (Post 286512)
Did the item sell through Ebay? Because you can refund them as well.

yes through eb, and refund whom please?


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