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  #1  
Old 11-07-2011
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Default How to refund please?

What is the right way?
Ectually I have only one option available. I can press "issue refund" button in PP, and after I refunded there have been no changes with the listing refunded, so it's still marked as paid.
Is there any other way to refund, so it can be seen inside eb as well?
thank you
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Old 11-07-2011
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This is the most direct way of refunding. On eb, it will show up as refunded but you will have to cancel the transaction with the buyer.
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Old 11-07-2011
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ok thank you, still I don't see any changes after the money having been sent back...
will try it more thoroughly the next time...
Althoug I can remeber someone refunded me and it was noticeble on eb second after he actually refunded, the picture changed immidiatly. because I was following the process, there was no time for him to take any additional steps except to press that issue refund button..
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Old 11-08-2011
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Should show up.
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Old 11-13-2011
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Quote:
Originally Posted by rsot View Post
Should show up.
it's strange, but it has not so far, and will never do I guess.
the thing that alarms is if a buyer wants his money back, even though he has already got it back, there's nothing that would keep him to open a case and get the second refund, because inside eb it's still marked as paid.
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Old 11-14-2011
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Did the item sell through Ebay? Because you can refund them as well.
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Quote:
Originally Posted by summersale View Post
Did the item sell through Ebay? Because you can refund them as well.
yes through eb, and refund whom please?
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