Quote:
Originally Posted by ebiteme  I'm getting a limit on my account for selling. I've got a lot of ads up and its asked me to update my phone number- I assume its possible they'd called me, and then today- I list through Garage Sale- I was not allowed to list.
My account seems fine, no messages on my eBay, and no other holds, I can communicate and bid and buys as I desire.
This looks like I did a minor no-no, so if anyone has experience, they called it an error 240 on GS and I'd like to know what I'm in for before approaching eBay.
Thanks in advance for everything. |
From Garage Sale help
Possible reasons why eBay returns error #240:
1.: You're using a brand new eBay account.
If you're using a recently created eBay account, make sure you list your first item through ebay's website directly. This a restriction from ebay.
2.: You don't have enough positive feedback points.
On some eBay sites it seems you have to collect enough positive feedback points to be able to use third party eBay tools, like GarageSale.
On some eBay sites you need enough positive feedback points to be able to list auctions with a duration under 5 days.
As a new seller, you need to establish a positive selling history and show that you're able to meet the needs of your customers. Knowing the latest features available to you will help you succeed as a seller. Please try listing your item using the Sell Your Item form on eBay.
3.: You've reached your selling limit.
It might be an issue with your selling limit (e.g. 100 item or US$5000 each month). If so contact eBay to increase your selling limit.
4.: There's an issue with your seller or PayPal account or a missing setting on the "My eBay" website.
Try to list one of your items on the eBay website directly. Most likely you need to accept some new eBay terms or update an expired credit card. Also, make sure you already have a "seller account" setup on the "My eBay" website.
5.: You're using a word or term that is prohibited by eBay.
If you use a third party lister like GarageSale eBay makes use of content filters to make sure you don't use prohibited terms or code. Unfortunately only eBay knows what terms are allowed in which categories. Some terms that MIGHT cause trouble (in the title field, item description, payment instructions or footer field) are:
money order
cheque, check
cash
paypay
soiled
like new (use 'slightly used' instead)
mint condition
vintage
copy, reproduction
(also note the helpful links below)
How to find the 'improper' words?:
Remove your auction title: Do you still get that error? If not, some word in the title must have caused the trouble. If needed, repeat this with the description field.
6.: Miscellaneous:
Once a customer wrote us: "It was because I put the word battery in the listing. Battery is assumed to be included already. It's weird because I put extra."
Remove email addresses (e.g. your PayPal email address). eBay no longer allows email addresses. Check your item description, payment instructions and return policy. Also, make sure you don't have any @ symbols anywhere in your listing.
Another customer figured this out: "We had in our write-ups, Please check with your Customs ..., I guess the word check was a no-no, and at the bottom we had our email address to contact us if there was a problem. After changing check to make sure and eliminating our email address we did get one to go."
Another report: "I listed a new item via eBay's website, rebooted my computer and everything was working again. I am not sure why this fixed it, but all is well. This solution may help others that had the same problem."
Use eBay's product cataloque
Use the correct category! (Message from eBay Germany):
EBay Error 240 - GarageSaleWiki 
Help me with Error on Ebay so I avoid suspension, please. 
