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ebay chat Identity verification - on newer accounts
 

Ok, ebay doesn't let me to list new items on new acc before they "verify my identity".
They suggested 2 options - 1) get paypal verified and link to ebay or
2) chat with ebay verification line

Is this something new?
So I selected 2). When chatting they only asked for my name and address (⊗⊗⊗⊗ of course) and then said "We were unable to verify you", please do paypal verified.
What did they want from me???

maybe your ip didn't match the location you gave them.

It matched almost ( ~20 miles from there ). And I use dial-up through cell phone so I don't think they could notice 20 miles difference.
Did anybody else chat with them?

I was going to post about this myself, funny...
Just yesterday they limited me from listing and said I had to verify, same thing. So obviously I opted to go with the ebay verification over doing Paypal..
So I started chatting and the rep said he would call me from the number on my account. So obviously the number I registered with was bogus so I told him to call me on my cell because I was at work and that number was my home number.
OK, gets worse..
So he calls the registered number anyway and says that it's a business answering machine; so I say yes I know, that's my home business, call me on my cell.
So the guy does, I answer and he says, "ready to answer a few questions" and I say sure... First thing he asks me, "what's your date of birth", right away I knew I was screwed because I never bother writing that down, only basic stuff that I need for reference, so I said, oh no, this is all under my wife's info, so then he asked for my wifes' date of birth, I of course still could not remember what date I put down when I registered, so I just randomly said 69', he then said "ok, let's go back to live chat" I said ok. Then he said that they were sorry the couldn't verify me and that I would have to get verified through Paypal.
Oh well, I still have 8 items up, what do I care. I just use gaybay for advertisement at this point anyway for my website. They screwed themselves as usual.

That's why I always write down everything when creating a new account. Date of birth, address, name, secret questions & answers, everything :)

Maybe creating newer accounts ...and after the limitation abandon ship...and just call it a day, and start fresh. being as feedback is not a real factor.

To help us answer your questions, you'll be asked to identify yourself when you call.
1. Call
2. When prompted, provide the following information.
Your temporary web PIN: 85685656 (expires in 1 hour)
Primary phone number on your account: XXXxxxx
Your user ID

so I called and he sad they mach all names with government database.. he could not verify my identity so he send me list I need to fax them in email. (they may verify name, date of b and maybe Id number...I dont know...
here is email

Attention!

Thank you for selling on eBay. In order to maintain a safe and secure online marketplace, eBay may require additional verification for newer sellers from time to time. Your listings have been placed on hold until we can speak with you.

To prevent your account from being closed, please contact an eBay representative within the next 48 hours by following these steps:

Step 1: Go to Contact Us here:


Step 2: Please sign in

Step 3: Click on “Call Us” – You will be given a phone number and a 6 digit PIN number. Please call the number and enter the PIN when prompted to do so. You may also be asked to verify the phone number registered on the account.

Step 4: You will then be transferred to a live agent who will take you through the verification process.

Our offices are open: Monday - Friday 5am to 10pm PST & Saturday - Sunday 6am to 6pm PST

We appreciate your cooperation in verifying your account as quickly as possible and welcome you as a valued member of our trading community.


------------------------------------------------ this email after I called them

In order for us to review your account, I need to ask you to submit all
of the following information by fax or mail (fax number below):

- A readable copy of the driver's license, front *and* back, or other
government-issued ID.
- A copy of a recent credit card statement. Your billing address should
be visible, along with the first and last four digits of your credit
card number.

- Important -
Make sure that your name and User ID appears on each document that you
submit.
After you send this information to us, please reply to this message with
a brief note letting us know that the information has been sent.

I have paypal working with this account. There was no way to verify with paypal..

Uh Oh... Looks like they're doing this on all new/1 month accounts now:faint:

Not all just random because i open another one and is fine so far.. maybe they will do that on that one too later just like on the other one..

They'r doing this to pritty much all new accounts. Four of my new accounts are suspended and asked for proof of ID and address, one is still working...

If your accounts are registered outside the US it is more likely down to how the accounts were created.

CaptainJack

Its random i have 2 new accounts going now just fine. It depends on what u sell mainly if your a high risk seller there going to want to verfiy you.

That makes sense. If you sign up overseas obviously they are going to have to verify it. If you sign up in the US and immediately start selling iPhones they are going to do it too. I would start slow. I always start out selling like 3 DVD's at once. Let them sell, get the feedback, then list a couple more. Then once I get 20 or 30 positive feedback I will list a bigger item. I also only do it when the 21 day hold has been lifted. Which from what I have seen is around 20+ positive feedbacks with perfect seller ratings. I could be wrong though .

vigilantex69 : oh yeah,its right away.slowly :)

Heres a question about the paypal verification. What does that mean? I normally always have my paypal accounts verified. I confirm the bank account and credit card so I am verified. Will that keep me from getting popped for an identity check on ebay? or is the verification you are talking about completely different?

I am wondering the same thing? I have a few accounts and all stealth.

totally different, they want to prove who you are by questions you should know..there are plenty of posts about this in the suspension section of the forum that can provide you with more information.