so i have my first stealth acct up and running. so far so good and I get an message from a buyer that he wants a refund. Says my items is a cheap chinese knock off, my listing says its generic and has a no name brand. He says he wants to resolve without going to the buyer protection plan. But, 5 minutes later is a message from ebay with his BP claim.
I emailed back saying I'm happy to resolve. Asked him to ship it back to the return address on the box. Said I would reimburse his full cost plus shipping back to me.
I am 1) hoping he doesnt raise the alarm with ebay about the address and 2) give negative feedback.
Any other suggestions on how to proceed.
The complete step-by-step guide to get back to selling today!
Odds are he will give negative feedback, as anytime a resolution doesn't go 100% in their favor they are just ruthless. My advice...refund buyer, let them keep it (if item is cheap) and move on. New account, you dont want a quick neg.
as a follow up to the above. I see in the case, a can issue a RMA and use an alternate return address. I assume that could be used to link to an old address.
You may want to find a new solution, because I am sure you are going to have returns/exchanges in the future, as well as purchases you may want to make. There are several legit legal and affordable ways to have a physical address. You may want to look into it.
You may want to find a new solution, because I am sure you are going to have returns/exchanges in the future, as well as purchases you may want to make. There are several legit legal and affordable ways to have a physical address. You may want to look into it.
ebay buyer rant. 
