Hi, I don't know I it's in your budget, but what I do,is I use 2 pt time college gals to help me. I answer all the emails myself. I use one girl to answer the phone,and to take photos,upload to sites,and sometimes pull goods.
The other is used to package,make personal notes for high end items, make sure the labels match the PayPal printout.
But,even with extra help, I've gone bonkers at Christmas. Last year,I ended up reshipping an entire PayPal manifest,as we couldn't figure out fast enough for the next ups pickup.
Anyhow, I pay them 8 bucks an hour, 10 on weekends, they have been with me for 6 yrs now.i always have goods to ship,and goods to get checked in.
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