Might have found something regarding selling limits...
Okay, when you hit your selling limits, you have the option to click a link to "Request higher selling limits", right? Then on the next page, it says that eBay would like to talk to you to and "get to know you better". On that page, there's usually a blue button where you can click, then you get a popup and then you click "Call Us" where you get a phone number and a PIN to call eBay, right?
I noticed that on some accounts it says "Call us about selling limits" and on other accounts it says "Call us about confirming your seller account". Both accounts are with limits. That would tell me that they have limits for different reasons.
The part of "selling limits" or "confirming your seller account" is written in green on the page where you get the phone number to call eBay.
What does it say on yours?
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