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Old 03-06-2013
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Default Funds availability and multiple tracking numbers

I am not sure if any one here was in my situation.
I printed eb shipping label and label didn't print out so, I have to void it.
I printed label from USPS site, added it to the item.
Now, my sold item has 2 tracking numbers.
My item was delivered 5 days ago and fund availability is still 21 days, and I have to call CS to manually release the fund.
Here is my point, if you have more than one tracking numbers and only 1 working, then fund will not release to you until 21 days comes.
Your fund will be released sooner only if all tracking numbers for that item show DELIVERED.
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You can call support and get them to clear the tracking number.
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Default Re: Funds availability and multiple tracking numbers

That's what I did.
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Old 03-06-2013
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Did it work and they released your funds?
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Default Re: Funds availability and multiple tracking numbers

Quote:
Originally Posted by Artann View Post
Did it work and they released your funds?
I called them first time and they told me the fund would be released within 24h, but it was not. I called them second time and the fund was released few hours later.
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