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Old 04-24-2013
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Default how long does buyers have to open case

i always leave money in my pp to cover any case or claim that might arise i will let them rest awhile but wondering how long i should leave money in there to cover a case or complaint on eb or pp is there a limit to opening a case ?
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Old 04-25-2013
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45 Days. However after April 9, from my understanding any claims opened will not put a hold on funds. I have a few cases open, and I don't think any of them have put any holds on my PayPal funds.
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Old 04-27-2013
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45 days from payment date
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Old 04-27-2013
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45 days is the stated time frame.

Bear in mind, a buyer might persuade this to be changed.

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Old 04-27-2013
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I am reading that many cases are being opened past the 45 days.

Could be a glitch, but I am sure find out if it changed or what soon.
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Old 04-27-2013
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Cases on pp are 45 days but chargebacks are at the discretion of the credit card company of the buyer....that can be up to about 6 months...
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Old 04-27-2013
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The worst is, being able to leave feedback for 2 months (60 Days). So they could enjoy the product, break it, and request refund or replacement way past the 14 day or even 30 day return policy. If you decline, they'll leave you a nice "RED" feedback. I think feedback should be at 45 days as well.
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Old 04-27-2013
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Some credit cards give you as much as 120 days to file a dispute, overall its not a big deal if your paypal goes into a negative balance they give you more than enough time to add funds to the account before limiting you, sometimes as much as 30 days before limiting the account.
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Old 04-27-2013
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Quote:
Originally Posted by rsot View Post
Cases on pp are 45 days but chargebacks are at the discretion of the credit card company of the buyer....that can be up to about 6 months...
Paypal has still allowed users to open cases past the 45 days.

As you say, charge backs for credit cards are meant to be up to 180 days.

Again, the plague of professional buyers can see this being bypassed.

Nothing is definite any longer.

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Old 04-27-2013
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I have had a couple of paypal cases (last year) that were opened at +55 days both were on an account that was heading into a suspension due to low dsr's
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Old 04-27-2013
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Remember when a few months ago I posted that paypal and ebay had been hiring consultants to help them fix their lousy image?

Well, this is just one of those hidden things I warned everyone about.

Ebay pretends to give in the sellers then pulls this crap out of their dirty little hats.

When you believe ebay is doing something for you, get ready, they will take it back on the other end somehow.

They might tell you 45 days but they are allowing it to go much longer.

I predicted this and the fb will also be changed without us knowing.

The recent seller protection is a hoax taught to them by consultant to repair the damage they have done to themselves.
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Old 04-28-2013
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It's a generic concept to say 45 days.

Allows sellers to feel they have some security.

When it comes to the implementation, the reality differs.

Best to try to operate in such a way to not get stung.

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Old 04-29-2013
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yea for the most part i dont have any troubles about cases of chargebacks almost always its a crap buyed trying to rip me off i had a buyer open a case demanding a refund on a 200 dollar item so i said sure no biggie just return if it is broken i want yoiu to be happy just return it i got a package few days later in a box had to sign for it opened i was a piece of wood and a letter saying fu hahhaha so i called ebay they told me i shouldnt have signed for it if it wasnt the item i said how could i know what was in the box till i signed and got it they said sorry there is nothing they can do and to beat it all off the buyer even left bad feedback omg really where is the leg breaker compaines when you need them hehe just thought i would throw that out there so heads up on the pro buyers that get s everything for nothing i hate a low life piece of s**t
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Old 04-29-2013
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45 days on not received or not as described up to six months for card transactions and payments from bank accounts also a unknown time frame for unauthorized transactions.
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