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  #23  
Old 05-26-2013
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Dude you seriously have too much time on your hands for this case. You should get out of the ebay business and join the police acadamy.

How in the heck can you tell an item is your item unless it is some custom or personalized kind of item i know i cant unless they use my actual photos.

I still firmly believe you would have lost the case but I am glad you did not. I was not replying to you I was replying the guy or gal that said i was 100 percent wrong about the tracking. I believe correct me if i am wrong if an item gets scanned and bounces around but gets delivered it is a hell a lot different than an item that never gets scanned.

I have been shipping things for a long long time and I have never got or sent a package with a tracking number that never got scanned.

I just glanced over ebays policies and paypals and found where it says seller must provide tracking but cannot find anywhere where it says positive feedback can be used to decide disputes.

Think about it a guy buys a car from someone on ebay gets the car everything looks good he leaves good feedback two weeks the police show up that the car has an altered vin you think the seller is cool because buyer left positive feedback heck no. I know vehicles are different but just was a quick example where feedback does not mean anything
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  #24  
Old 05-26-2013
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Quote:
Originally Posted by danshan View Post
Dude you seriously have too much time on your hands for this case. You should get out of the ebay business and join the police acadamy.
I make more in a day on ebay then policeman make in a week so I'll stick to my job, but yes I do have lots of free time on my hands. My ebay business probably only takes 5-6 hours per day and it's my only job, so I have free time to call buyers on their B.S. and I will alway's make every effort to prevent buyer fraud because in the end it might help out another seller who he attempts to scam.

It probably took me a total of 2 minutes to check my feedback on that account and see that he left me feedback, and then another minute or two to look at his listings and then completed listings to see that he had listed the item 2 days after he received it.

I'm glad you have so much time to respond 5 times to my thread, I appreciate the feedback, I just so happen to disagree. I have almost 110 active ebay accounts, I'm not new to this.

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Originally Posted by danshan View Post
I have been shipping things for a long long time and I have never got or sent a package with a tracking number that never got scanned.
It'll take me some time to dig them up, so I don't want to do it for free, but if you want to wager, I bet you I can give you 5 delivery confirmation numbers for items I've either sent or received that didn't get scanned delivered. If you're up to the challenge I'll wager 100 bucks on it. If you accept, and I can't give you numbers that I personally have sent or had sent to me based on delivery or destination cities, then I will paypal you $100 gift payment, and you do the same.

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Originally Posted by danshan View Post
How in the heck can you tell an item is your item unless it is some custom or personalized kind of item i know i cant unless they use my actual photos.
Because this item was unique, a used vintage article of clothing. You would not find another one on ebay and you probably would search 10,000 vintage clothing stores and thrift shops and never find another like it. Just trust me, the odds of it being a different piece from the same person, listed 2 days after he received it, would be like winning the powerball lottery two times in a row.

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Originally Posted by danshan View Post
but cannot find anywhere where it says positive feedback can be used to decide disputes.
You are 100% wrong.

On at least a dozen occasions I have won disputes based solely on their feedback left. I had a situation just last month, a buyer bought an item of clothing. Left feedback that item was great, then opened a case that it was missing a button.

Because the buyer left positive feedback I argued that they must have worn the item or washed it because it was perfect condition when I sent it. I won.

I've had cases where I had an account suspended and buyer gets the MC999 email after the fact. I've had a few instances where buyers try to get a freebie out of it, but a few times they left positive feedback already, and I've won cases based on the feedback.

Last edited by corleone; 05-26-2013 at 11:59 AM.
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  #25  
Old 05-26-2013
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Not when there is no tracking number. I will gladly take your bet on no scans but if it never got scanned how can you prove it was delivered
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  #26  
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You said the item never got scanned not not scanned delivered two completely different things.
Now if a tracking number shows acceptance and then never gets scanned again that happens often.

but if the item never gets scanned no way for you to prove it and it just does not happen.
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  #27  
Old 05-26-2013
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Originally Posted by danshan View Post
Not when there is no tracking number. I will gladly take your bet on no scans but if it never got scanned how can you prove it was delivered
Let me clarify because you are correct, I should have been more specific.

Item showed out for delivery at 9:36am, then at 2:25pm it shows Delivery Status Not Updated.

It's pretty common and is what I was referring to. I did not mean that the item did completely did not get scanned at all.

I apologize for the confusion.
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  #28  
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Lol we wre arguing over nothing. That happens all the time i got one of those figyt now called po, po told me they will contact the buyer and manually mark it delivered
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  #29  
Old 05-31-2013
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The buyer leaving positive feedback was indeed a kicker in your favour
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  #30  
Old 05-31-2013
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Originally Posted by rsot View Post
The buyer leaving positive feedback was indeed a kicker in your favour
I don't think it went to ebay though.

The Don offset a claim by calling the buyer out.

At least that's how I read it.

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  #31  
Old 06-01-2013
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Yea, I spooked him and have not heard back in over a week. Sometimes aggressive action can persuade the buyer to leave it alone.

I don't usually treat buyers that way unless I feel very strongly that they're up to no good. 90% of the time I give them benefit of the doubt.
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  #32  
Old 06-01-2013
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Unfortunatly the REAL issue is the Postal Service,,Ever since their Downsizing last fall this has become a VERY common Occurance with EVERYTHING shipped that is NOT Shipped Priority or Express Mail (First Class, Parcel, Media)
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  #33  
Old 06-01-2013
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A new cuss word for those of us who trade on line.

USPS

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  #34  
Old 06-01-2013
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Quote:
Originally Posted by slapped View Post
Unfortunatly the REAL issue is the Postal Service,,Ever since their Downsizing last fall this has become a VERY common Occurance with EVERYTHING shipped that is NOT Shipped Priority or Express Mail (First Class, Parcel, Media)
I hear you. I remember when shipping Media Mail was OK, as the delivery times were usually the same as, or better than, First Class mail. Sometimes, they even had a 2 or 3 day delivery time. I would not use Media Mail these days, as too often it can take 2 weeks to show up. Then the buyer complains.
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  #35  
Old 06-01-2013
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Quote:
Originally Posted by slapped View Post
Unfortunatly the REAL issue is the Postal Service,,Ever since their Downsizing last fall this has become a VERY common Occurance with EVERYTHING shipped that is NOT Shipped Priority or Express Mail (First Class, Parcel, Media)
Remember Christmas past?

USPS was the worst for years.
International shipping was horrendous.
I have a package showing 'in transit' still. Funny thing is it arrived AND I had to return it.
BAH

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  #36  
Old 06-02-2013
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this has just happened to me, the tracking just says something like 'we do not confirm delivery until has arrived' and 'come back later' this has been for 2 weeks on royal mail.

This is different to what I usually get which is the 'progressing through system' and no signature update, which means the worker did not bother to take one, usually people are honest and do not do INR for that but hard to tell who is telling truth on that one.

So you are saying it was not scanned, weird because how would I have receipt with tracking on it. Anyway no INR yet, but buyer says not received. I have told them to wait until i can confirm it is lost.

Worst thing is, the insurance does not cover the cost of item, even at cost price.
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  #37  
Old 06-02-2013
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I have replaced 100's of packages that were brought to post office and never made it because it was not scanned. It happens almost in every batch I ship.

I have tried different post offices and even few times after frustration stood and watched them scan each one by one.

90% of my problems are with shipping usps. However they are still most cost effective, even with missing packages.
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  #38  
Old 06-02-2013
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Quote:
Originally Posted by newjerseymax View Post
I have replaced 100's of packages that were brought to post office and never made it because it was not scanned. It happens almost in every batch I ship.

I have tried different post offices and even few times after frustration stood and watched them scan each one by one.

90% of my problems are with shipping usps. However they are still most cost effective, even with missing packages.
Right now Im reshipping nearly 1% (.87%) of all my NoN Priority orders, As Greenbean Correctly Stated above, durring the Holidays it was MUCH Higher, But you are correct NewJerseyMax, it is still the most cost effective way to ship.

My only Real concern is the Negative effects it has on accounts, I have experienced a Rise in Neutral feedbacks and 2 Negatives (Back In Jan) Directly attributed to shipping,,,This issue has also had some adverse effects on my Amazon accounts as well
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  #39  
Old 06-03-2013
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Quote:
Originally Posted by newjerseymax View Post

90% of my problems are with shipping usps. However they are still most cost effective, even with missing packages.
Yes when you factor in the occasional missing package, or un-scanned item, it's still more economical to use usps. Signature confirmation is way too expensive, 2.00 per item, if you ship out a thousand items per month like I do, there's no way I'm spending 2.00 per if it means saving 1 or 2 INR disputes.
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  #40  
Old 06-03-2013
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Originally Posted by corleone View Post
Yea, I spooked him and have not heard back in over a week. Sometimes aggressive action can persuade the buyer to leave it alone.

I don't usually treat buyers that way unless I feel very strongly that they're up to no good. 90% of the time I give them benefit of the doubt.
You treated the buyer as he deserved to be - case by case basis. Spooking can be effective but definitely push back on these kind of buyers is a necessary move
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  #41  
Old 06-12-2013
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There is too much to read here, sorry if I didn't go through all the messages....... I have sold 10s of thousands of item and with my experiance... if the buyer is smart then he/she could win. There are MANY examples

Example how they could win: Lets say they leave you positive feedback saying: fast shipping! but they also purchased a few other things on the way (doesnt matter from same seller or not). They can say I accidentally left feedback on the wrong item and act like a total bimbo.
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  #42  
Old 06-16-2013
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Originally Posted by AllAboutStealth View Post
There is too much to read here, sorry if I didn't go through all the messages....... I have sold 10s of thousands of item and with my experiance... if the buyer is smart then he/she could win. There are MANY examples

Example how they could win: Lets say they leave you positive feedback saying: fast shipping! but they also purchased a few other things on the way (doesnt matter from same seller or not). They can say I accidentally left feedback on the wrong item and act like a total bimbo.
You just show to buyers how to fraud sellers.
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  #43  
Old 06-16-2013
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Originally Posted by AllAboutStealth View Post
There is too much to read here, sorry if I didn't go through all the messages....... I have sold 10s of thousands of item and with my experiance... if the buyer is smart then he/she could win. There are MANY examples

Example how they could win: Lets say they leave you positive feedback saying: fast shipping! but they also purchased a few other things on the way (doesnt matter from same seller or not). They can say I accidentally left feedback on the wrong item and act like a total bimbo.
They would have lost trust me. I had concrete proof that they received the item besides the feedback.
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  #44  
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They would have lost trust me. I had concrete proof that they received the item besides the feedback.
Only if you have tracking numbers.
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