eBay reviews accounts regularly

[arkimidisk]

Hi Can any body suggest me?

This morning I get e-mail from eBay as below.

Regards,

Hello XXXXX

We need your help to confirm some account information. eBay reviews accounts regularly to ensure a safe marketplace. Please contact us as soon as possible.

You will not be able to create new listings while we review your account.

To speak with an eBay Customer Support agent about reviewing your account, please go to:
http://ocsnext.ebay.com/ocs/eua?pid=...main=email1502

You'll need to be signed in to your eBay account to get the phone number.

We appreciate your help in getting this resolved as quickly as we can.

Thanks,

eBay

I just wonder is this normal random check from eBay? Am I unlucky to get this checking from eBay?

Thanks a lot for your help. What should I do?

[nyc]

It depends on the account. What type of past/present activity does the account have? Was the account made recently?

[arkimidisk]

This account had been used for 1 year a haft. Sell many Vero items and made more 4000 USD/Month for 18 month...Maybe the Vero case had been found ...

I just would like to know. Is it the time to give it up? And start a new fresh account?

[jeffweico]

I would call in. What have you got to lose? It does not make sense to abandon an aged account without trying to save it. If they tell you they can't reinstate it, it is not like you will be any worse off.

Either way, this should be a wake-up call to start making some reserve accounts.

Does this type of warning give you a time limit? I would call them either asap or wait until the holiday season is over. Otherwise they are much more difficult to deal with in my opinion

[arkimidisk]

No..there is no time limit. Just the e-mail from above. That's all. I will call them when I prepare all information. I don't live in USA. I don't know where can I buy a USA internet phone for calling.