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-   -   Below Standard Defect Rate - Please help (https://www.aspkin.com/forums/ebay-discussion/76186-below-standard-defect-rate-please-help.html)

Seller eBay 08-08-2014 01:26 PM

Below Standard Defect Rate - Please help
 
I had reached 4.99% before August 1st but yesterday I received a Defect and fell back to 5.05% Below Standard. Why is this defect counted ending on July 31st for 12 months now in August?

Is it too late for me to improve my Defect so I won't be Below Standard on Aug 20th?

I do need 17 Sales without a defect to reach 5%.

Any suggestions?

rsot 08-08-2014 02:27 PM

Re: Below Standard Defect Rate - Please help
 
Sell low end items with free shipping for fast feedback - few threads about this

GoteBay 08-08-2014 03:04 PM

Re: Below Standard Defect Rate - Please help
 
Total sales do not update regularly like defects. I am in the same boat and will not worry until August 20.

Try this [ Defect Rate = defects/(sales in dashboard + Current sales of Aug) ]. If you are less than 5%, smile and gran and drink.

Seller eBay 08-08-2014 11:11 PM

Re: Below Standard Defect Rate - Please help
 
Quote:

Originally Posted by rsot (Post 575843)
Sell low end items with free shipping for fast feedback - few threads about this


Why was this defect counted for July? I was 4.99% after July 31st?

Seller eBay 08-08-2014 11:12 PM

Re: Below Standard Defect Rate - Please help
 
Quote:

Originally Posted by GoteBay (Post 575851)
Total sales do not update regularly like defects. I am in the same boat and will not worry until August 20.

Try this [ Defect Rate = defects/(sales in dashboard + Current sales of Aug) ]. If you are less than 5%, smile and gran and drink.

Why was this defect counted for July? I was 4.99% after July 31st? But yesterday I fell back to 5.05%. I thought the stats were for 12 months on my situation till July 31st?

Do I have a shot at under 5 on August 20th still?

Dmshark25 08-08-2014 11:16 PM

Re: Below Standard Defect Rate - Please help
 
The review on Aug 20 with count everything closing at July 31 after that date will go towards the next review sept 20

GreenBean 08-08-2014 11:23 PM

Re: Below Standard Defect Rate - Please help
 
Why are you making a new thread for this?

It is the same basic topic.

:FF:

Seller eBay 08-09-2014 01:52 AM

Re: Below Standard Defect Rate - Please help
 
Quote:

Originally Posted by Dmshark25 (Post 575941)
The review on Aug 20 with count everything closing at July 31 after that date will go towards the next review sept 20

So why was I 4.99% from July 31st to Aug 7th and now it added a Defect ending July 31st?

Does this mean I am guaranteed Below Standard on Aug 20th Performance for Global? I read that my overall account will be Below Standard even if my USA is Above Standard.

Will this effect my sales for USA? Will I get suspended?

Seller eBay 08-09-2014 01:56 AM

Re: Below Standard Defect Rate - Please help
 
Quote:

Originally Posted by GreenBean (Post 575942)
Why are you making a new thread for this?

It is the same basic topic.

:FF:

No response on the other thread.

GreenBean 08-09-2014 02:12 AM

Re: Below Standard Defect Rate - Please help
 
Quote:

Originally Posted by Seller eBay (Post 575971)
No response on the other thread.

Then BUMP that thread.

bigdaz 08-09-2014 04:10 AM

Re: Below Standard Defect Rate - Please help
 
your account is now over 5% because you got a defect from a sale from july, prehaps someone left you a low dsr?

rsot 08-09-2014 06:05 AM

Re: Below Standard Defect Rate - Please help
 
Quote:

Originally Posted by Dmshark25 (Post 575941)
The review on Aug 20 with count everything closing at July 31 after that date will go towards the next review sept 20

Dmshark seems to have the date periods for you OP

Senyo 08-09-2014 07:54 AM

Re: Below Standard Defect Rate - Please help
 
Hello does any know that if you have a below seller standard prediction for August 20, does this mean an automatic ban when the new standards come in place?
Or will you get a chance to improve?

Thanks

Seller eBay 08-10-2014 03:22 AM

Re: Below Standard Defect Rate - Please help
 
Quote:

Originally Posted by GreenBean (Post 575973)
Then BUMP that thread.

I did. Still nothing.

Seller eBay 08-10-2014 03:23 AM

Re: Below Standard Defect Rate - Please help
 
Quote:

Originally Posted by bigdaz (Post 575987)
your account is now over 5% because you got a defect from a sale from july, prehaps someone left you a low dsr?

So, today it is back to 4.99% for global. I see that one defect was taken off. I wonder what is going on here?

Can anyone explain?

93 out of 1,862 ending 12 months for July 31st. It was at 94 for 2 days. Why?

Seller eBay 08-10-2014 03:26 AM

Re: Below Standard Defect Rate - Please help
 
So, today it is back to 4.99% for global. I see that one defect was taken off. I wonder what is going on here?

Can anyone explain.

93 out of 1,862 ending 12 months for July 31st. It was at 94 for 2 days. Why?


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