Can you link a 3rd party website in eBay messages? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 09-22-2014
Senior Member
 
Join Date: Mar 2012
Posts: 1,304
Thanks: 68
Thanked 86 Times in 78 Posts
Activity: 7%
Longevity: 60%
iTrader: (0)
Default Can you link a 3rd party website in eBay messages?

A customer is having an issue with a product and I want to send them a link addressing the issue from the manufacturer website. Is this allowed?

I know on Amazon you would get a policy violation for sending someone out side of amazon.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 09-22-2014
Junior Member
 
Join Date: Sep 2014
Posts: 3
Thanks: 2
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 41%
iTrader: (0)
Default Re: Can you link a 3rd party website in eBay messages?

Quote:
Originally Posted by user3657 View Post
A customer is having an issue with a product and I want to send them a link addressing the issue from the manufacturer website. Is this allowed?

I know on Amazon you would get a policy violation for sending someone out side of amazon.
I found the same issue with eBay. I got around it by sending them a link like this (using Guess as an example) :

http://shop.guess. com/en/Catalog/View/M42H35W60Y0

I put a space between the lettering (guess. com) and ask my the purchaser to copy/paste the above link. 9/10 they understand there shouldn't be a space at .com and ebay bots can't detect. Hope this helps you out.
Reply With Quote
  #3  
Old 09-22-2014
MM78's Avatar
Executive [VIP]
 
Join Date: Sep 2010
Posts: 14,134
Thanks: 1,107
Thanked 4,832 Times in 3,338 Posts
Activity: 1%
Longevity: 72%
iTrader: (4)
Default Re: Can you link a 3rd party website in eBay messages?

I don't see why you couldn't but then again ebay is ebay....
Reply With Quote
  #4  
Old 09-22-2014
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 60,629
Thanks: 4,753
Thanked 7,343 Times in 6,694 Posts
Activity: 100%
Longevity: 78%
iTrader: (7)
Default Re: Can you link a 3rd party website in eBay messages?

Quote:
Originally Posted by user3657 View Post
A customer is having an issue with a product and I want to send them a link addressing the issue from the manufacturer website. Is this allowed?

I know on Amazon you would get a policy violation for sending someone out side of amazon.
If eB catches on to you, you can be hit with ebay fee circumvention...and suspension. Ultimately choice is yours...I wouldn't keep on doing this on the eb messaging platform...stick to e-mails
Reply With Quote
The Following User Says Thank You to rsot For This Useful Post:
Play (09-24-2014)
  #5  
Old 09-24-2014
Play's Avatar
Senior Member
 
Join Date: Aug 2012
Posts: 6,398
Thanks: 1,110
Thanked 1,638 Times in 1,328 Posts
Activity: 7%
Longevity: 57%
iTrader: (39)
Default Re: Can you link a 3rd party website in eBay messages?

Quote:
Originally Posted by user3657 View Post
A customer is having an issue with a product and I want to send them a link addressing the issue from the manufacturer website. Is this allowed?

I know on Amazon you would get a policy violation for sending someone out side of amazon.
Ive done this many times, nothing ever happens. Sending email addresses does raise an alert though, so if website was an issue that should also raise a flag.

Keep in mind, if you send them off to websites which sell things, they will take action if your message implies your trying to sell outside ebay.
Reply With Quote
  #6  
Old 09-24-2014
Artann's Avatar
Senior Member
 
Join Date: Jun 2011
Posts: 811
Thanks: 49
Thanked 72 Times in 61 Posts
Activity: 0%
Longevity: 66%
iTrader: (0)
Default Re: Can you link a 3rd party website in eBay messages?

You will be ok as long as you don't try to send them to a sales page. Manufacturers website should be fine. I send people to usps.com, ups.com all the time, no problem.
Reply With Quote
  #7  
Old 09-24-2014
yankee's Avatar
Executive [VIP]
 
Join Date: Nov 2013
Posts: 8,025
Thanks: 2,371
Thanked 2,701 Times in 1,981 Posts
Activity: 38%
Longevity: 48%
iTrader: (2)
Default Re: Can you link a 3rd party website in eBay messages?

Find the paypal payment and email them directly from that.
Reply With Quote
The Following User Says Thank You to yankee For This Useful Post:
GoteBay (09-24-2014)
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Paying with paypal on 3rd party website stealthybutnotwealthy UK PayPal Talk 4 10-04-2013 01:49 PM
New Accounts - Not Allowed Bulk Listing From 3rd Party Website (Auctiva) WestHammer Auction Listing 4 11-24-2012 07:55 PM
can eb link via messages? TLSunny Subscriber Discussions 9 11-22-2011 04:33 AM
Possible for eB or any website to track users by accessing 3rd party cookies? (|-|4/\/\3L30|\| eBay Tracking 2 10-08-2008 03:13 PM
Link to article on ebay lawsuits from e-week website (O.T.?) delirium eBay Discussion! 3 08-08-2007 02:17 PM


Aspkin Group

All times are GMT -5. The time now is 12:36 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts