Ebay not answering phone since yesterday??? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 09-28-2014
BeAwesome's Avatar
Subscribed [VIP]
 
Join Date: Sep 2013
Posts: 39
Thanks: 10
Thanked 18 Times in 12 Posts
Activity: 0%
Longevity: 47%
iTrader: (0)
Default Ebay not answering phone since yesterday???

Hi Everyone,

I received the MC999 on two of my accounts yesterday and I have tried yesterday and today to call and attempt to clear them up.

The call seems normal at first... recording saying that they are experiencing higher than average call volume...blah blah. Then I enter my one time passcode and it is able to identify my account. Right after that, a recording with an English accent says that they are closed. That there hours are Mon-Fri 8am - 10pm and weekends 9am - 6pm (does not mention a time zone). But ebay website says they are open 5am - 10pm Pacific time 7 days per week. That has always been my experience as well for years.

Even if the hours they quote on the phone were right, I was still calling within them.

I called from the tracfone that is listed on the account.

Any clue what is going on?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 09-28-2014
BeAwesome's Avatar
Subscribed [VIP]
Threadstarter  
 
Join Date: Sep 2013
Posts: 39
Thanks: 10
Thanked 18 Times in 12 Posts
Activity: 0%
Longevity: 47%
iTrader: (0)
Default Re: Ebay not answering phone since yesterday???

Update, I just tried contacting ebay the same exact way, but using one of my old well established accounts and real phone. No problems. I got my one time passcode, entered it, and I did not even have to wait for an operator. They picked up right away.

Could calling from my tracfone be causing the problem?

Last edited by BeAwesome; 09-28-2014 at 01:32 PM.
Reply With Quote
  #3  
Old 09-28-2014
BeAwesome's Avatar
Subscribed [VIP]
Threadstarter  
 
Join Date: Sep 2013
Posts: 39
Thanks: 10
Thanked 18 Times in 12 Posts
Activity: 0%
Longevity: 47%
iTrader: (0)
Default Re: Ebay not answering phone since yesterday???

Update again....

I just called the ebay # from my tracfone and did not enter any passscode. Just went through the prompts until I arrived at one for if your ad was removed. I chose that, and got an operator right away.

Interview was piece of cake. Just asked me what I was selling and verified the phone and zip code on the account. Listing reinstated.

Anyway, glad I posted in case anyone else get's that problem when using the passcode with their tracfone.
Reply With Quote
The Following User Says Thank You to BeAwesome For This Useful Post:
plumsake2 (09-29-2014)
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
eBay reinstated my account yesterday morning dee Suspensions & Reinstatement Talk 8 12-27-2009 01:30 AM
Answering ebay questions stevaxx Subscriber Discussions 17 09-02-2009 05:08 AM
answering ebay questions through my phone... aribragin eBay Discussion! 4 08-19-2009 05:35 PM
Difference between ebay answering emails for power sellers vs not Jonas eBay & Paypal Horror Stories 9 02-20-2009 05:24 PM


Aspkin Group

All times are GMT -5. The time now is 06:05 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts