How many of your customers leave feedback?

[rsot]

I get about 2/3 people leaving feedback - sales are not into 6 figures but a about low double digits a week - light activity

[peterspike]

It is always best after the sale to ask the seller / buyer to leave feedback, you have got nothing to lose.

[yankee]

Originally Posted by peterspike

It is always best after the sale to ask the seller / buyer to leave feedback, you have got nothing to lose.

It is best NOT to ask. If someone is unhappy and has not left feedback, you can easily annoy them and get negative/neutral feedback.

DRS scores are based on transactions, not feedback. No feedback is BEST feedback as far as this goes.

[luverlyjuberly]

I think one of the problems is that not enough people leave feedback and then one guy comes along with a negative or a neutral and it looks bad because you don't have loads of positives to outweigh the negs.

[Ar3s]

What I did in the past when I had an account with not much feedback and I urgently needed feedback:

I just wrote to the customers who did not leave feedback after 3 weeks, if the customer was happy with the product or if there was anything else I could help him with. And if he was satisfied I'm happy and would be even more happy to receive a positive feedback.

About 85% of those who received that mail left + feedback within the following 5 days

[GreenBean]

Originally Posted by peterspike

It is always best after the sale to ask the seller / buyer to leave feedback, you have got nothing to lose.

It is not a good idea at all.

There are other methods to get feedback without harassing anyone for it.

[wtfebay]

Originally Posted by GreenBean

It is not a good idea at all.

There are other methods to get feedback without harassing anyone for it.

Sure...sell more items

[danshan]

Dont sell useless non profit stuff, what do you want feedback for ? Sell strong sell solid feedback comes

[MM78]

[solefoodbk]

Originally Posted by wtfebay

While this is true, when you are building your reputation, you want to have the feedback coming in. After a certain point, I don't care much. Unless it's neutral or negative of course.

Very true. Feedback sells product.

[solefoodbk]

Originally Posted by peterspike

It is always best after the sale to ask the seller / buyer to leave feedback, you have got nothing to lose.

To me it just looks very unprofessional.

[Dmshark25]

I get on Average 42-48% feedback on Sales for eBay, I don't leave any note, I know after a month eBay sends an email to buyers automatically that have not left feedback yet

My thing is that I'm close to 50% which is good enough, within 3 months I'm usually at 200+ positives on my accounts that are big accounts and that grows more as i increase sales after 90 days

If I could Id even cancel any request from eBay to buyers after a month, because if the buyer had a good experience they will leave feedback right away

I'd hate to have no feedback from a buyer go to a negative or neutral because I placed a note or email

I'd rather have no feedback than a neutral or neg, and 40+% is enough to get limits increased and holds lifted and trust with buyers

[vogeltron]

Between 55 and 60%.

[BannedAgain]

lol 1 out of every 10 leave feedback
The struggle is real

[danshan]

I really think that is a good thing it sucks but a good thing if no one is leaving feedback your not pissing people off

[bjammin]

Originally Posted by wtfebay

This seems to be a common issue with any accounts I have run. Some buyers just simply dont leave feedback. Currently on an account I am building, out if 50 some buyers only a handful have left feedback. Even after the follow up messages thanking them, etc. still no dice. Some just plain dont leave feedback....how many of you run into this issue? How many of your buyers really leave feedback?

I find that it has to deal with the items you are listing or the category.

[trosky]

Also has to do with your target customers are, women are more likely to leave feedback if satisfied. If your item has a lot of customers who are also sellers (shipping supplies for example) this will increase the feedback percentage as well.

[kittylove]

(as a customer ) i dont feel like leaving fb anymore like at first .

[danshan]

Yeah and it never seems recripocal feedback now is more like only if its awesome or really sucks

[EnTexhelp]

Not much but usually, if I see the product arrived to customer in a good shipping time , I ask from them to leave feedback .

[killakk]

Very rarely do I get a feedback rating, it always leaves myself questioning "will I get a limit increase?"

And that's one of the most frustrating.

[ftf101]

Ebay states themselves that the average seller will only receive feedback from about 1/3 of your buyers. I have found it useful to send a message to all customers after they have received the item and thank them for the purchase and ask for positive feedback.