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Collection question
 

Hi
Have sold two items on my stealth account and buyer wants to.collect. Totally impossible as im hundreds of miles.away.
Any ideas of what i could reply with to give a reason why i cannot allow that.
Thank you for any help on this one :-)

Re: Collection question
 

I dont allow collections for security reasons :)
since ANYTHING can happen and they dont know how old you are ;)

Re: Collection question
 

One I use a lot is saying that I am staying with family for the next 2 weeks in 'insert actual location' and its not possible to collect.

Re: Collection question
 

Once told someone wanting to collect an item in person that although my stealth location appeared to be in Kent, so a relatively a short distance from the buyer, the item was being sold by me for a friend who lived up North and the item was still in his possession, was quite a heavy item as well so I ended up sending it via My Hermes.

Re: Collection question
 

Security reasons sound reasonable... and really, nowadays, it is better do to business via post office and not meet anybody ;)

Re: Collection question
 

Also with collection you do not get proof of delivery and i guess no seller protection.

Re: Collection question
 

One of the biggest reasons...NOT to do collection.

Re: Collection question
 

If someone wants to pay via PayPal and then collect it always screams scammer to me.

Re: Collection question
 

Had that one time.

Never selected the 'pick up' option but buyer insisted on doing so and tried to push me with paypal for payment. This was for a PS3 console mind you.

I told them that even though im new to ebay, this isnt safe and im not protected.

Buyer said that we are 'right around the corner from each other'

I canceled his bid and blocked

Checked his feedback and he had a history of doing chargebacks for large priced items in the form of 'buyer stole my money through pp'

Re: Collection question
 

She seems a.nice lady but of course you can never tell.

Its two jumpers she has won. Ive really had a couple of.challenging cases lately and dont want to annoy her, hence leave me bad feedback.

So shall i.just say that for security reasons, i cannot allow this?
thank you

Re: Collection question
 

She wants to pay cash as she lives in my town.. but im a.couple of hundred miles away

Re: Collection question
 

That thought crossed my mind but id be flummoxed if she said that she would be happy to wait that long.
She wants to collect and pay cash to save on postage :-)

Re: Collection question
 

I've gotten alot of sales in my own city which is big and never had a issue with buyers.

If they ask I simply tell them I need proof of delivery and have to ship it even if they live 15 minutes away. I personally wouldn't mind doing local pick ups on occasion BUT they can then easily open a case and win it because I wouldn't have "proof" without valid tracking.

So in otherwords just tell them for your protection you would need to ship it.

Think of it like buying from a website strictly online only (no brick motor store)...

You can't do a "local pickup" if you live in the same city as them can you?

They'd probably think your crazy for asking....haha

Re: Collection question
 

Well her personality has somewhat changed now :-(
Because she cannot pick up and.pay cash seeing as we.live in the same town, she wants me to cancel the sale
Do i just do this under buyer changed mind. Im a.tad rusty coz its been a while since doibg cancellations :-)
Thank you

Re: Collection question
 

What about trying to find an agreement since you prefer shipping and she does want to save money... offering a discount on postage?

Re: Collection question
 

I dont allow collections for security reasons is the best (we do not do pickups for security reason .

Re: Collection question
 

Funnily enough i did...but she refused it. Doesnt want to pay postage at all im afraid :-)

Re: Collection question
 

This is a good reason to cancel the transaction just advise that those are your terms Also note that she should have contacted you in regards before the purchase was made word this nicely and proceed with a refund and transaction cancellation

Re: Collection question
 

Thanks tonestar :-)
What reason do i give for cancellation. Havent done one for a while. Is there one that says something like buyer changed their mind?
thanks again

Re: Collection question
 

In ebay under the drop down list when cancelling ,there should be a option that states buyer did not agree to terms or wish to ship to different address dont quote me on that but something to that effect is there .

Re: Collection question
 

Thanks tonestar. Much appreciated :-)

Re: Collection question
 

Was postage displayed on your listing BEFORE she bid?
and now because she cannot collect she is wanting to cancel?


Some people!