Forum

Ebay return policy
 

Who here is getting frustrated over this stupid policy of sellers having to pay the shipping both ways; and who else is finding this is being abused by the buyers?
Thanks

Re: Ebay return policy
 

I totally agree, not to mention the permanent 'defect' on your dsr

Re: Ebay return policy
 

Lots of things to vent about :( happens to us all - it is annoying

Re: Ebay return policy
 

Does this still apply when you describe in your returns "buyer pays shipping"?

I don't have alot of returns but the ones I've had the buyer has always paid?

Re: Ebay return policy
 

You must not have had one recently

Re: Ebay return policy
 

Just got off the phone with customer service cause my customer can't print out the return label, so she escalated the case. The rep couldn't even explain the return screen shot nor the return routine (PRETTY SAD). She even told me to send a link for a new return label.
After I questioned her on this, she had enough of my questions AND HUNG UP ON ME.
They really need to rehash this system out and teach their so called "C S Reps" on what a return is.

:doh::mad:

Re: Ebay return policy
 

I hope they keep training them just like they have been

Re: Ebay return policy
 

Same thing over here. Are we supposed to get back our final fees for this? I'm still being charged after I gave the refunds >_>

Re: Ebay return policy
 

Now that is bs lmao