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-   -   This Is New. Buyer Won The Case Even When Gave Tracking (https://www.aspkin.com/forums/ebay-discussion/82766-new-buyer-won-case-even-when-gave-tracking.html)

danshan 02-14-2015 10:45 AM

Re: This Is New. Buyer Won The Case Even When Gave Tracking
 
You sold an authentic mk for 120 bucks


Quote:

Originally Posted by Dbbg (Post 642280)
thats happened to me as well last year around November. A buyer from Australia she bought my bag Authentic Michael Kors $120 and after few weeks she opened acase that she received a different items and lied to me & when paypal ask to her she said a "⊗⊗⊗⊗ bag" which i dont really sell. PayPal refund or favor her, i lost $200 all efforts,phone calls,stressed from the buyer but i have to deal with it or else i am a looser!


muzzie 02-14-2015 02:00 PM

Re: This Is New. Buyer Won The Case Even When Gave Tracking
 
Have you issued a refund before getting the item back?

Dbbg 02-14-2015 02:19 PM

Re: This Is New. Buyer Won The Case Even When Gave Tracking
 
Heres what happened. i bought a pre owned michael kors to my friend for $70 and i sell to my ebay $120 free shipping within US. thats what we do buy & sell. so this lady from Australia is wanting sp bad the bag so i sold it to her & because i have never experience any problems in my ebay selling & shipping so i did.she paid the shipping through GSP which she told me she got a different item etc. we talk emails sending pictures & she kept saying a konda crafts is what she got worth $16. i called GSP for my issue "maybe" they messed up my shipping? but it is correct item that they gave it to her to the australian lady. and i called ebay and they said it shipped to her blah blah blah! then my buyer suddenly open a dispute through paypal for refund. i sent all my tracking #,pictures code but guess what after almost 2 months waiting. i got email saying that they favor the buyer because she stated that she received a ⊗⊗⊗⊗ bag which at the beginning she fool me that she never get the bag, what she received is scarf beads? she played innocent to me like a little child looking for a lost dolls & here i am all my efforts calling,explaning to all of people in the system she suddenly saying "⊗⊗⊗⊗" without knowing me? i am not really happy but i get over it. i know Karma is a Bitch.

muzzie 02-14-2015 02:35 PM

Re: This Is New. Buyer Won The Case Even When Gave Tracking
 
It is a good practice to make HQ photos of expensive items you sell before sending, and require the same photos to be sent to you in case if a buyer wants a feedback, to make it really hard for them to cheat. All tags, holograms, serial numbers must be present and clearly seen. Always use tracked door-to-door courier services like Fedex or DHL fro expensive items, so a proof of delivery with a signature will present, and user will not be able to claim he didn't receive the item.

danshan 02-14-2015 05:14 PM

Re: This Is New. Buyer Won The Case Even When Gave Tracking
 
I will tell you right now mk and ebay both dont like people selling mk products

mmartin9999 02-14-2015 06:17 PM

Re: This Is New. Buyer Won The Case Even When Gave Tracking
 
Happened to me a few times.

Ebay basically sends an email that says-we see package was delivered but buyer says they didn't get it, so as a courtesy we are refunding the buyer. It sucks. I've also won cases on same accounts for same circumstance(delivered but buyer doesn't have)

muzzie 02-15-2015 04:46 AM

Re: This Is New. Buyer Won The Case Even When Gave Tracking
 
Too hard that it is a distant issue. If happened in the same country, you can fill in a claim to a local police, and scammer will get a real fine or even a trial, depending on a sum of money stolen.

danshan 02-15-2015 09:28 AM

Re: This Is New. Buyer Won The Case Even When Gave Tracking
 
Quote:

Originally Posted by muzzie (Post 642531)
Too hard that it is a distant issue. If happened in the same country, you can fill in a claim to a local police, and scammer will get a real fine or even a trial, depending on a sum of money stolen.

Now that is funny if they arrested every scammer that bought from me every jail in the world would be full twice over! Oh wait i think the jails are that full

muzzie 02-15-2015 10:46 AM

Re: This Is New. Buyer Won The Case Even When Gave Tracking
 
Quote:

Originally Posted by danshan (Post 642600)
Now that is funny if they arrested every scammer that bought from me every jail in the world would be full twice over! Oh wait i think the jails are that full

If someone had stolen a 1000$ worth item from you, I guess you would not just let it go. But speaking about 5$ worth items - not worth of even thinking, just refund and forget.

gg123 02-15-2015 10:59 AM

Re: This Is New. Buyer Won The Case Even When Gave Tracking
 
Get a copy of the signature, showing address, date, time, who signed. Send to ebay. Many times online tracking doesn't show address delivered only to city then they just side with buyer. If you have the proof of delivery copy they can't really deny that. I've had some buyer pull that stunt before.

danshan 02-15-2015 11:47 AM

Re: This Is New. Buyer Won The Case Even When Gave Tracking
 
Quote:

Originally Posted by muzzie (Post 642636)
If someone had stolen a 1000$ worth item from you, I guess you would not just let it go. But speaking about 5$ worth items - not worth of even thinking, just refund and forget.

In my country they do not do anything I can even tell you how many big dollar items i have been scammed on over the years i have been online until I built my site which eliminates 99 percent of the scammers


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