eBay Suspended & PayPal Limited Forums - Seller rating drop b/c item cancellations

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BannedAgain

02-27-2015 12:52 PM

Seller rating drop b/c item cancellations

So I'm like borderline Top Rated right now because a few buyers wanted to cancel their transactions.
I checked that I clicked the buyer changed mind option when I cancelled the sales but now my Defect rating has dropped D::noidea:

slokor

02-27-2015 01:53 PM

Re: Seller rating drop b/c item cancellations

It shouldn't have dropped if you clicked the right option.
If it has that's a glitch and you might want to contact ebay about it. It would be a shame to lose that TRS status for nothing you've done wrong.

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