Feedback removal
Hi all, just need some insight
I sold an article of clothing about a week ago,
in my listings I show all photos of the item, and the size of the item, ie 36 -30
I show a photo of the size in the listing, I also state that all sizes are shown,
also for the auction, returns are not accepted
Today I get a message from the buyer saying they are too small, and he wants to return the item.
I chatted to ebay, and they told me he has no case for a refund from what my listing shows and says. They also told me to get confirmation from the buyer of the size, which he has confirmed now
I then asked what if the buyer leaves me a negative feedback, can I get that removed, (I have had them remove some before) anyway ebay told me that they would look into the matter after the fact. My questions is, if I decide not to issue a refund for the buyer, and they give me a neg, what are the chances of ebay removing it. Like I said, all photos shown, the size is clearly shown, no returns accepted. And I have a message from the buyer stating that the item is too small, he mentions nothing else (ie condition and so forth)
my case is that I state the facts in the listing, and its the buyers responsibility to check their size to the stated information on the listing
Thanks in advance for any comments
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