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  #1  
Old 08-01-2015
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Default Confirm Your Account

Is anyone actually having trouble logging into any of their eBay accounts as of tonight?
I'm getting a "Confirm your account" screen when trying to login. I've tried around 3 accounts which were untouched and they all display the exact same thing.
Ironically, I was logging in to update the phone number on one of them (had to change it since I got spammed with nearly 200+ text messages throughout the day, all related to auto parts).
This doesn't help as there is NO WAY to enter a new number during this process. Now when I login, all I get is this screen..

Quote:
Contact eBay Customer Service

We're available 24 hours a day, 7 days a week

Call us at 1-866-643-1607 and mention security code XXXXXXXXXX. This is not the same confirmation code to confirm your account.

If you use an IP Relay service, you can use the same number.
I have all the information to confirm the account, but I called the phone number on file and I get a message that says they are closed.
There are sometimes when I called the number and seemed to have gotten redirected to a different system. Evertime I hear the background noise of the call center, they hang up on me.
They're obviously lying out of their teeth about being open 24 hours a day. It says it doesn't recognize my computer, but my computer is the same. I'm currently attributing this to a system glitch on their end.
Obviously, I don't delete cookies. Everything is exactly where it's suppose to be, including switching IPs when using each account...

What the hell is this supposed to be?

Last edited by exxomscp; 08-01-2015 at 02:20 AM.
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Old 08-01-2015
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Default Re: Confirm Your Account

Ive only seen this once before and it was easy to pass cause I had access to the orignial number on file, as long as you still have the original number shouldnt be hard to pass
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Old 08-01-2015
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Default Re: Confirm Your Account

Also have you tried different browser? Just options to consider
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  #4  
Old 08-01-2015
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Default Re: Confirm Your Account

I called in and they fixed it. Nothing too crazy.

They honestly still can't explain what happened. They saw I was logging in from the same device / location and everything. Not really sure what triggered it.

Last edited by exxomscp; 08-01-2015 at 09:04 PM.
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