Re: EBay Disclosed Sellers' Personal Information to Bidders, Will Change Practice
Keep in mind we as sellers can flip the script and use this as a tool to prevent fraud.
I just did this actually. Somehow I sent a buyer two items at two different times. I reprinted the shipping the label via shipstation SOMEHOW again a couple days later and sent him another package.
He sends me a message claiming he only got the second package (cheaper item) and wants to know what will be done about it. I send him a detailed message telling him I don't condone fraud and I know what your trying to do etc etc. Kept in completely professional because if you don't its easy for a buyer to call your bluff.
I said depending on your response I will be opening a case via eBay, and will be contacting my local authorities, yours, and will be filing a report of mail fraud. I can't remember if I told him I would request his information or not but as soon as he responded with (I'm going to open a case soon response) I immediately requested his information and let it be for 2 days....
Somehow he found first package the next day
When people use their real info and try to scam us, this tool can be VERY useful as a bluff.
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