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Re: Instead of calling ebay this is what you can do
 

:pound::pound::pound::pound::pound:

Re: Instead of calling ebay this is what you can do
 

Just to clarify. The USA DOES INDEED have a live chat feature but its ONLY for new seller accounts on the BASIC selling page and NOT the advanced selling page.

Re: Instead of calling ebay this is what you can do
 

Yeah it's true. I always get the chat option when making first listing. After that it goes away

Re: Instead of calling ebay this is what you can do
 

Nice! Thanks for the added info and clarification.

That explains why I've never seen it!

Re: Instead of calling ebay this is what you can do
 

Well stated BigCJ - selective live chat exists.

Re: Instead of calling ebay this is what you can do
 

Live chat is only available for a VERY short time when you first start selling on ebay in the USA. It is only a week I believe.

Re: Instead of calling ebay this is what you can do
 

So it goes back to my original statement: Live chat for US members does not exist.

A one week window for "new members" is about as useless as it not being there at all.

Re: Instead of calling ebay this is what you can do
 

LMAO AHAHA I did this one and she wasn't even fat just a had a pot belly and it didn't look normal, cute girl though... man was I embaressed!:pound:

Re: Instead of calling ebay this is what you can do
 

The live chat option is available on the Hong Kong website. But this method does not work since the customer service reps outsourced to China are just like robots. Whatever you ask them, their answer is either send an email to one of our department or call our hotline.

Re: Instead of calling ebay this is what you can do
 

LOL mm78 love your humor as always ^^


i officially call this the "heshe rights" thread.. =}-

Re: Instead of calling ebay this is what you can do
 

Just a tip for the UK people with the live chat option.. You will probably notice under quite a few different categories on the contact page you won't be given the option for live chat, it will only be a phone call or email but I noticed if you find a category that you are able to live chat with then you just tell the live chat representative that you are in the wrong category and need help with say selling limits and then they always pass you on to the correct chat category through live chat even if that category doesn't have the live chat option. I've done it many times and it works for everything. I think I just click on the 'Selling' tab and then 'how to sell an item' (something like that) and then just ask them to forward me to the correct person and they always do it. I've raised my selling limits many times this way and it only takes a few minutes.

Re: Instead of calling ebay this is what you can do
 

We don't have option of live chat. Instead I just sell nicely and hope it will raise. I don't want ebay to focus on my account because I'm too harshed to lift my limits.lol. Just create another account to have higher selling limit.

Re: Instead of calling ebay this is what you can do
 

eBay doesn't "Focus on your account" just because you request a limit increase. This is a myth. The ONLY trouble you'd have requesting a limit increase is if you're selling VERO or phakes.

Re: Instead of calling ebay this is what you can do
 

LMAO. They check our voices...... That is straight out NSA paranoia. If Ebay seriously needs to use such a vocal algerythem, they have some serious action going on.

Re: Instead of calling ebay this is what you can do
 

Does Live Chat ask security questions so they can verify you are really the account holder?

Re: Instead of calling ebay this is what you can do
 

There's no EBay chat for the U.S., the only chat is for listing 1st item in basic mode.

Re: Instead of calling ebay this is what you can do
 

do you guys know what kind of verification questions they ask?

Re: Instead of calling ebay this is what you can do
 

They may not ask any Verification questions....

Re: Instead of calling ebay this is what you can do
 

Often they only ask your name, but if they ask you all the verification quetsions, it will be:

Your name.
Date of birth.
Address on the account.
Phone number on the account.

Re: Instead of calling ebay this is what you can do
 

interesting, i called them and they asked about my business and my supplier. this is on a 10yr account i've started dropshipping on recently. i told the guy i didn't have the info in front of me and would call back later

do they actually check this stuff or is it just a formality?

Re: Instead of calling ebay this is what you can do
 

I'm from the U.S. and I have live chat on ebay.

Re: Instead of calling ebay this is what you can do
 

And where is the chat located on the site?