Re: Having Defects Removed?
I don't think you can.
Usually you have to "appeal" to win the case, in eBay's eyes at least. The run everything by bots so unless you speak with a manager probably no. It can be done, but the chances are slim, imho..
This is why its a good thing they are changing the defect system. I didn't try all that hard to get it removed but I had a defect last year from a buyer who opened a case I think 5 days after payment "Item not Received" or course it got delivered that same day.
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