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-   -   Buyer opened return incorrectly EBAY CLOSED RETURN! (https://www.aspkin.com/forums/ebay-discussion/93045-buyer-opened-return-incorrectly-ebay-closed-return.html)

solefoodbk 01-16-2016 08:21 PM

Buyer opened return incorrectly EBAY CLOSED RETURN!
 
Hey there ;)

This might be useful to some. I sold a sweater a couple weeks ago and buyer just now opens a return request "Item Not as Described" so I would have to pay her shipping & get a defect if I accepted it.

The buyer said "quality not as described, very unlike (brand name). plus it doesn't fit!"

Clearly both are buyers remorse cases BUT I had a 14 day return so I'd still have to accept it right? WRONG!

Apparently if they open the case incorrectly you can get the case closed in your favor. So no defect, protection from negatives or neutrals, and I keep my money.

WIN WIN & WIN!

solefoodbk 01-16-2016 08:28 PM

Re: Buyer opened return incorrectly EBAY CLOSED RETURN!
 
Can't wait to get past some of these rude holiday shoppers.

Never had this many "problems" until now. Ironic

yankee 01-16-2016 08:32 PM

Re: Buyer opened return incorrectly EBAY CLOSED RETURN!
 
Quote:

Originally Posted by solefoodbk (Post 738548)
Can't wait to get past some of these rude holiday shoppers.

Never had this many "problems" until now. Ironic

Christmas and Tax Return Season has the worst quality buyers.

solefoodbk 01-16-2016 08:39 PM

Re: Buyer opened return incorrectly EBAY CLOSED RETURN!
 
Quote:

Originally Posted by yankee (Post 738549)
Christmas and Tax Return Season has the worst quality buyers.

Its close to the 14 day expiring too.

I did about a fifth of the sales last year I'm doing now so this is all new territory to me.

I knew what was ahead when a buyer from my previous thread opened a chargeback "unauthorized payment" ironically the morning of the start of the new year. hmpf.

I sold alot of stuff that would never of sold as fast or for the price I had it listed if it wasn't for the holidays. So I guess it is what it is.

yankee 01-16-2016 08:51 PM

Re: Buyer opened return incorrectly EBAY CLOSED RETURN!
 
It is just business :)


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