Cann't log in to 24vc VPN.

3xpx · #1 03-29-2016

Hi is there anyone else having issues with 24vc VPN services?
From today's afternoon i am not able to use 24vc any of VPN i have from them. Tried with 3 different computers but nothing works.

elmo · #2 03-29-2016

Open a support ticket if you're having issues with 24vc, they're very fast and friendly

Ebayorbust · #3 03-29-2016

Another reported issue here:-

http://www.aspkin.com/forums/ebay-to...onnection.html

taerese · #4 03-29-2016

Same here.. Not been able to login since morning. Reported the issue to the tech team but no update at all.

3xpx · #5 03-29-2016

OK So if its not only me then probably something wrong with their servers... Hope it will be sorted asap as cant use ebay :/

phaz0rz · #6 03-29-2016

I have 3 separate connections with them which have been doing very poorly for the past few weeks, but my other 8 have been fine. On the VPN's I'm having trouble with I will get the "PPP control link protocol terminated" error message MANY times before I'm able to connect. Sometimes I will literally have to attempt a connection over 100 times before I can connect. But, I have always eventually been able to get a connection.

The support staff will likely recommend using softether to establish your connection. I tried it and it made no difference, but it's worth a shot for those of you having trouble!

#7 03-29-2016

Just had confirmation it is a server problem at 24Vc.

Should be back up soon

foolishheart · #8 03-29-2016

I've had no problems. I love them, but I did at first because of my mistake. Live and learn. But if they say they're having issues, I'm not on my end, I was just using it.

#9 03-29-2016

Just an update from B******,

Hi D*****, from what I can see so far it seems that this is likely an issue with the server, and not anything wrong on your end. So our techs have been informed of the problem your having with this particular server and they will begin troubleshooting it as soon as possible. I will update this ticket for you as soon as the problem has been resolved. Thanks for your cooperation & patience!

#10 03-29-2016

All working again

123 · #11 03-29-2016

Hi guys, the issue was with a few of our UK dedicated servers having trouble obtaining the network tower's signal, but its already been resolved.

So everything should be up & working again now, and thanks again for your patience and sorry for any inconvenience that might of been caused! If you need any additional support please open a ticket at m.24vc.com and will gladly assist you, thanks!