seller limits reduced today, told computer error - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 03-29-2016
chicagoIL's Avatar
Executive [VIP]
 
Join Date: Jan 2016
Posts: 325
Thanks: 123
Thanked 56 Times in 46 Posts
Activity: 0%
Longevity: 47%
iTrader: (0)
Default seller limits reduced today, told computer error

My seller limits were reduced today by 25%.

I had to call twice to find out that this was a computer error.
The first person in seller limits told me it was because I wasn't
listing at least half the amount of items that I am limited to
and the computer normally does this.

Second person I spoke to when I called again told me it was
a computer error and fixed it immediately.

Just thought I would post so in case it happened to anyone else
you can call and get them put back up.

------------------------------------------------------
I was notified with an email with the subject:

"We need some information before you can list more"

The body of the email is this:

We recently reviewed your selling account and unfortunately, we have decreased how much you can list on eBay. For now, here's how much you can list:

User ID: xxxxx

Items: 1000 reduced to 750

Amount: $50,000.00 reduced to $37,500.00

If you would like to list more items on eBay, we will need to know some more information about you first. There are two ways to do it:

1. The easiest way is to request to list more items on eBay right now. You can always come back to the link in this email to request a review of your selling account.

2. You can also wait until you are ready to list another item. We will show you how to request to be able to list more items at that time.
Reply With Quote
The Following User Says Thank You to chicagoIL For This Useful Post:
dealagreeproceed (03-31-2016)
The complete step-by-step guide to get back to selling today!

  #2  
Old 03-29-2016
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 75,855
Thanks: 5,926
Thanked 8,909 Times in 8,202 Posts
Activity: 99%
Longevity: 83%
iTrader: (7)
Default Re: seller limits reduced today, told computer error

Congratz on getting it fixed hasslefree
Reply With Quote
  #3  
Old 03-29-2016
Executive [VIP]
 
Join Date: Aug 2013
Posts: 951
Thanks: 194
Thanked 180 Times in 127 Posts
Activity: 0%
Longevity: 61%
iTrader: (5)
Default Re: seller limits reduced today, told computer error

We recently reviewed your selling account and unfortunately, we have decreased how much you can list on eBay. For now, here's how much you can list:

User ID: *********

Items: 90 ---> 68

Amount: $13,500.00 ---> $10,125.00

Got this across 7 different accounts today.

What the hell???

And the reductions seem to be random. reduced to 68??? What the??

Anybody know what's going on?
Reply With Quote
The Following User Says Thank You to nodeal For This Useful Post:
dealagreeproceed (03-31-2016)
  #4  
Old 03-29-2016
Executive [VIP]
 
Join Date: Aug 2013
Posts: 951
Thanks: 194
Thanked 180 Times in 127 Posts
Activity: 0%
Longevity: 61%
iTrader: (5)
Default Re: seller limits reduced today, told computer error

chicagoIL can you tell me anything specific about the conversation you had with the second rep that told you it was a computer error? Did you call under the "request to list more" link, or did you just call ebay's general customer service number
Reply With Quote
  #5  
Old 03-29-2016
chicagoIL's Avatar
Executive [VIP]
Threadstarter  
 
Join Date: Jan 2016
Posts: 325
Thanks: 123
Thanked 56 Times in 46 Posts
Activity: 0%
Longevity: 47%
iTrader: (0)
Default Re: seller limits reduced today, told computer error

Both times I used the link in the email to call.
The first agent acted like I was supposed to have the limits reduced because I was not listing enough. She told me I should list at least half the number of items that I am allowed. This conversation was about 10 minutes. She basically told me that the computer reviews accounts and sets limits and that no person can adjust them. She said to just live with the new limits until the computer reviews my account again. I was pretty upset. I got off the phone and about a half hour later decided to re-read the email. It didn't agree with what she told me. The email was instructing me to call and have my limits increased?
Second call, I got a different agent, I said my limits had been dropped for no apparent reason and I wanted to talk to someone about it. That quick he said he had to check my account but that there was a problem going on with the system and that it was randomly dropping limits by 25% and that they were aware of it and were making a list of the accounts that it happened to so they could make sure they were restored to the previous limits. He corrected it right when he was on the phone with me. My limits are back to what they were. He noted my account and said if it happened again to call and have them review the notes and they would be able to put my limits back. His name was Michael and he was in the seller limits dept. I didn't have to go into anything about it.

Last edited by chicagoIL; 03-29-2016 at 11:33 PM.
Reply With Quote
The Following 2 Users Say Thank You to chicagoIL For This Useful Post:
dealagreeproceed (03-31-2016), nodeal (03-30-2016)
  #6  
Old 03-29-2016
chicagoIL's Avatar
Executive [VIP]
Threadstarter  
 
Join Date: Jan 2016
Posts: 325
Thanks: 123
Thanked 56 Times in 46 Posts
Activity: 0%
Longevity: 47%
iTrader: (0)
Default Re: seller limits reduced today, told computer error

Quote:
Originally Posted by rsot View Post
Congratz on getting it fixed hasslefree
I am sure they hate me at ebay. I call and ask for supervisors, I will call back and ask for another supervisor. Too many times they don't know what they are doing and I call back and get someone else who takes care of it. Way too many times. My advice is call back until you get somewhere.
Reply With Quote
  #7  
Old 03-30-2016
Executive [VIP]
 
Join Date: Aug 2013
Posts: 951
Thanks: 194
Thanked 180 Times in 127 Posts
Activity: 0%
Longevity: 61%
iTrader: (5)
Default Re: seller limits reduced today, told computer error

Thanks for the info Chicago, I will look into calling and see how it goes. If it's quick and easy I'll check into calling for the rest of my accounts this happened to. Unfortunately I really don't have time to call for each account, and being as though I stop selling on these accounts before I hit Tax ID, it doesn't really affect me all too much. But since your second experience with the ebay rep was quick and easy, I'll give it a shot. Thanks again.
Reply With Quote
  #8  
Old 03-31-2016
Speeder33
 
Posts: n/a
Activity: 0%
Longevity: 0%
Default Re: seller limits reduced today, told computer error

Quote:
Originally Posted by nodeal View Post
We recently reviewed your selling account and unfortunately, we have decreased how much you can list on eBay. For now, here's how much you can list:

User ID: *********

Items: 90 ---> 68

Amount: $13,500.00 ---> $10,125.00

Got this across 7 different accounts today.

What the hell???

And the reductions seem to be random. reduced to 68??? What the??

Anybody know what's going on?
Doesn't seem to be random, reduced by exactly 25%. Should be the same error as the OP
Reply With Quote
  #9  
Old 03-31-2016
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default Re: seller limits reduced today, told computer error

Dare I ask wtf a computer error creates such a freakish event?

Totally appalling .

Monkeys must have been given bad bananas in their pay.

__________________
REAP WHAT YOU SOW. LIFE IS SO NOT FAIR.
Reply With Quote
  #10  
Old 03-31-2016
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 75,855
Thanks: 5,926
Thanked 8,909 Times in 8,202 Posts
Activity: 99%
Longevity: 83%
iTrader: (7)
Default Re: seller limits reduced today, told computer error

Quote:
Originally Posted by chicagoIL View Post
I am sure they hate me at ebay. I call and ask for supervisors, I will call back and ask for another supervisor. Too many times they don't know what they are doing and I call back and get someone else who takes care of it. Way too many times. My advice is call back until you get somewhere.
Hate you or not - that's none of your concern....you do business...and calling back and asking for someone else is a good move
Reply With Quote
  #11  
Old 03-31-2016
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default Re: seller limits reduced today, told computer error

Quote:
Originally Posted by rsot View Post
Congratz on getting it fixed hasslefree
Sadly, later comments showed it was not hassle free though.

__________________
REAP WHAT YOU SOW. LIFE IS SO NOT FAIR.
Reply With Quote
  #12  
Old 03-31-2016
aking's Avatar
Executive [VIP]
 
Join Date: Aug 2008
Posts: 2,573
Thanks: 247
Thanked 217 Times in 176 Posts
Activity: 4%
Longevity: 91%
iTrader: (1)
Default Re: seller limits reduced today, told computer error

speaking of selling limits, i thought selling limits were supposed to reset on the 1st? My selling limits on some accounts are still 0 and it is the first. Does it take awhile to reset?
__________________
Thinkin' of a master plan...
Reply With Quote
  #13  
Old 04-01-2016
Junior Member
 
Join Date: Jan 2016
Posts: 12
Thanks: 4
Thanked 6 Times in 6 Posts
Activity: 0%
Longevity: 47%
iTrader: (0)
Default Re: seller limits reduced today, told computer error

Quote:
Originally Posted by aking View Post
speaking of selling limits, i thought selling limits were supposed to reset on the 1st? My selling limits on some accounts are still 0 and it is the first. Does it take awhile to reset?


3am est/12 pst
Reply With Quote
The Following User Says Thank You to Bernie Sanders For This Useful Post:
dealagreeproceed (04-01-2016)
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Selling Limits Reduced To Zero kevinmcintosh Canada eBay Discussions 16 10-29-2015 11:48 AM
Do you get notified when your limits get reduced? Omgoozle eBay Discussion! 6 12-29-2014 06:38 PM
MC999 Today...Selling Limits Reduced pokerpro eBay Discussion! 11 05-06-2014 05:02 PM
Ebay Selling Limits REDUCED mitzuoka eBay Discussion! 19 12-16-2011 09:34 PM
ebay/paypal told me today that I cannot get my money back after 180 days!! LesleyG Paypal Limited 24 05-31-2010 10:05 PM


Aspkin Group

All times are GMT -5. The time now is 08:03 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58