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Paypal dispute: "Did not authorize this purchase"
 

I got an email from paypal today stating supposedly "buyer did not authorize this purchase" for $181....yea ok...suuuuuuure.
I hate these type of buyers/scammers

Re: Paypal dispute: "Did not authorize this purchase"
 

Yup. That's a chargeback for you. Welcome to the game :)

Re: Paypal dispute: "Did not authorize this purchase"
 

Do sellers tend to win these cases?

Re: Paypal dispute: "Did not authorize this purchase"
 

Not always.

What did you do as a seller in terms of delivery of this item.

Just a hint for next time. This is a payapl issue so use that forum next time...

:spy:

Re: Paypal dispute: "Did not authorize this purchase"
 

Yes, unfortunately. But from what I've noticed (depending on the circumstances) Paypal will cover the loss a lot of the time, so money isn't deducted from your account. Now if Paypal thinks you've scammed someone, that's another story and you'll probably taking the $180 loss in that case.

But since this is an "unauthorized payment" I think you have a good chance of Paypal covering the chargeback for you. It will take several weeks for the chargeback to be fully resolved though..

Re: Paypal dispute: "Did not authorize this purchase"
 

Thanks Phaz0rz, and this would NOT count as case closed without seller resolution on ebay right
Also, is there anyway to avoid this in the future?
I would assume no since virtually anyone can do a chargeback

Re: Paypal dispute: "Did not authorize this purchase"
 

That's correct. Chargebacks in Paypal will not effect your eBay account whatsoever.

Re: Paypal dispute: "Did not authorize this purchase"
 

Wondering if you might make a comment...

:violin:

Re: Paypal dispute: "Did not authorize this purchase"
 

I'm going to side with this statement, you have an awful lot of problems on your accounts in such a short space of time, your luck seems real bad or your the one causing mischief. Im starting to think the latter.

Re: Paypal dispute: "Did not authorize this purchase"
 

It is the former believe it or not..the items I sell are prone to scamming
My DSR's are fine though.

Re: Paypal dispute: "Did not authorize this purchase"
 

Give them up and move to another product. Doesn't make you look good on the forums with so many issues, but more so, your metrics should be a nightmare at this point with the way things have been going - beyond economical repair I would assume.

Re: Paypal dispute: "Did not authorize this purchase"
 

My shipping metrics you mean?
I am still top rated for all my metrics, not sure what you mean?

Re: Paypal dispute: "Did not authorize this purchase"
 

I don't recall ever losing one of those cases if:

I shipped to original address listed on sale and showed proper delivery via shipping company.

Re: Paypal dispute: "Did not authorize this purchase"
 

Yes, this is usual.

I asked twice for a reply on what the OP had done regarding delivery.

He might answer you.

:rolleyes:

Re: Paypal dispute: "Did not authorize this purchase"
 

Sorry for late reply, I did ship this item and have delivery confirmation and tracking

Re: Paypal dispute: "Did not authorize this purchase"
 

Nosey, nosey, nosey.

All of us follow different business models guys and gals.. leave retailer alone.

Re: Paypal dispute: "Did not authorize this purchase"
 

It's REALDEALS....I bow down at once:hail::hail:

Re: Paypal dispute: "Did not authorize this purchase"
 

Good... Your first line of defense....

Wondering why you have not reached out to the buyer?

Msybe the toerag had a minor use parents' card etc etc.

:bird:

Re: Paypal dispute: "Did not authorize this purchase"
 

:hail::hail::hail::hail::hail::hail::

Re: Paypal dispute: "Did not authorize this purchase"
 

There was really no time to reach out to the buyer..they just opened the chargeback case on paypal this morning

Re: Paypal dispute: "Did not authorize this purchase"
 

Here is a hint.

Put a user on ignore if you dislike their comments.

Threads need not be taken off topic all the time.

You are having issues that should not be happening.
When you post it helps more if you add some details of what you have done to sort the issue.

I know selling is a pain. But when we get our act together, we can manage.
I would like for you to have the same outcome.

:peace:

Re: Paypal dispute: "Did not authorize this purchase"
 

And you have still not contacted them?

:faint:

Re: Paypal dispute: "Did not authorize this purchase"
 

Chargebacks are difficult and a hassle to fight off but they can be won - you need to submit all the proof of shipping, tracking and hope PP sides with you. Not everyone wins against a chargeback but you have to try.