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-   -   Buyer "no longer registered user" (https://www.aspkin.com/forums/ebay-discussion/96387-buyer-no-longer-registered-user.html)

Dufus 05-16-2016 01:28 PM

Buyer "no longer registered user"
 
So this guy purchased something from me yesterday and now i see he's banned from ebay.

Should it ship the item or refund?
Will this get me in trouble also?

Bunneh 05-16-2016 01:33 PM

Re: Buyer "no longer registered user"
 
Only thing i can see is the buyer could still file a chargeback.

phaz0rz 05-16-2016 01:34 PM

Re: Buyer "no longer registered user"
 
I would ship it because it will hurt your statistics if you don't.

The buyer may have created an account just to purchase your item, then closed the account. Or it could be a scammer trying to pull something. Sadly there's no way of knowing, but you're obligated to ship the order.

jeffweico 05-16-2016 01:44 PM

Re: Buyer "no longer registered user"
 
I used to see this all the time on orders from Half.,com. And if someone used the "guest" checkout feature on eBay I should think that could be another reason this may happen as well.

I would ship the item unless we are talking about a lot of money here.

Dufus 05-16-2016 02:28 PM

Re: Buyer "no longer registered user"
 
Thanks guys.
Can he open chargeback if both eb/pp are closed?

yankee 05-16-2016 02:36 PM

Re: Buyer "no longer registered user"
 
Chargeback is by the credit card company.

sdot10 05-16-2016 09:03 PM

Re: Buyer "no longer registered user"
 
did he pay? ive had this happen but they never pay.

Dufus 05-17-2016 12:06 AM

Re: Buyer "no longer registered user"
 
He did pay.Next day banned.

muzzie 05-17-2016 03:56 AM

Re: Buyer "no longer registered user"
 
I think that you should not post it, but cancel the order, as it seems very dodgy.

Dufus 05-17-2016 04:12 AM

Re: Buyer "no longer registered user"
 
But that would affect my acc no?

Athletichunta 05-17-2016 04:55 AM

Re: Buyer "no longer registered user"
 
This happened to me one time when I forgot to process a case. After he got banned from ebay I won the case despite the return and I never refunded the buyer

Athletichunta 05-17-2016 04:57 AM

Re: Buyer "no longer registered user"
 
i didn't find out until 3 months later. I completely forgot about it. The money after 3 months was looking juicy and the ebayer probably would never sign into his paypal again anyway. I was happy wit the result c:

Athletichunta 05-17-2016 05:05 AM

Re: Buyer "no longer registered user"
 
I'msorry. It was for item not received*

rafoman 05-17-2016 05:44 AM

Re: Buyer "no longer registered user"
 
He might have used stolen cards, account, whatever. Don't send.

Once I was selling 2 watches. I got 2 different buyers (one day after the other), same postal address. The name at the address included a number at the end, for example, smith2, the other ssmith3. Very strange. It was a Russian name. Plus the postal name and address were different to registered details. I cancelled that of course and reported it. I suspect the account was hacked.

Dufus 05-17-2016 06:14 AM

Re: Buyer "no longer registered user"
 
The buyer is from Russia. Now i really don't know what to do.

rsot 05-17-2016 06:28 AM

Re: Buyer "no longer registered user"
 
Quote:

Originally Posted by Dufus (Post 772004)
The buyer is from Russia. Now i really don't know what to do.

Russia is known for sketch tactics...if the buyer is banned, consider if the risk of problems vs. benefit of profit is REALLY worth it?

I likely would not send out; just refund if any money received.

phaz0rz 05-17-2016 07:29 AM

Re: Buyer "no longer registered user"
 
You have to determine if it's worth getting a defect in your seller dashboard, because that's what will happen if you cancel the order.

If it's an expensive item I would probably cancel, but I've never done that because I sell mostly cheaper things. I ship to Russia every week without any problems.

rafoman 05-17-2016 08:50 AM

Re: Buyer "no longer registered user"
 
Quote:

Originally Posted by Dufus (Post 772004)
The buyer is from Russia. Now i really don't know what to do.

My buyer was a Russian in America. I checked out the NY address on google maps and it pulled up a shop address with Russian writing too. I'd be wary of Russians online, sorry to say, nothing against Russians!

I manage to cancel orders all the time and don't notice anything (defect) on my dashboard. Maybe because my account is old.

Play 05-17-2016 09:44 AM

Re: Buyer "no longer registered user"
 
OP, what is the value of this item?

Dufus 05-17-2016 02:17 PM

Re: Buyer "no longer registered user"
 
Around 20$.

Play 05-17-2016 04:13 PM

Re: Buyer "no longer registered user"
 
Quote:

Originally Posted by Dufus (Post 772133)
Around 20$.

If you would deem this inexpensive, just post the item. Pro - you make profit. Con - chargeback and you lose the money and the item. But I have traded on ebay for under 10 years, and faced chargeback only about 3 times, and they were very high value items. I doubt the buyer would do it in this case. Just my two cents. ;)

phaz0rz 05-18-2016 07:28 AM

Re: Buyer "no longer registered user"
 
Quote:

Originally Posted by Play (Post 772164)
If you would deem this inexpensive, just post the item. Pro - you make profit. Con - chargeback and you lose the money and the item. But I have traded on ebay for under 10 years, and faced chargeback only about 3 times, and they were very high value items. I doubt the buyer would do it in this case. Just my two cents. ;)

Not to mention the fact that Paypal rarely holds merchants liable for chargebacks..


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