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Anyone know how to do this?
 

When I print multiple shipping labels and check mark the boxes, I need to send a message to all the buyers (it's the same message to all of them), just don't know how to send mass message

Re: Anyone know how to do this?
 

How many emails are we talking about?

Re: Anyone know how to do this?
 

Why?
What is the purpose of the message and will it be safe
:juggle:

Re: Anyone know how to do this?
 

Check mark what boxes Retailer77?

Re: Anyone know how to do this?
 

Yes its safe..its a confirmation to ensure the buyer is fully aware of the description of the item

Re: Anyone know how to do this?
 

approx. 20 per day maybe more

Re: Anyone know how to do this?
 

Be careful of too many messages, can be flagged for review of spamming...

I have noticed that if I send too many messages, they begin to ask you add capacha before sending message, so there is some kind of robo flag.

Re: Anyone know how to do this?
 

When I print multiple labels theres are boxes I checkmark then just hit "print labels" so I can print several labels at the same time.
Just wondering if there is a way that I can send all the buyers of the labels I print a message.

Re: Anyone know how to do this?
 

It's not spam, its just a confirmation email directly through ebay to the buyers with a copy and paste of the description of the item so they are fully aware of what they will be receiving before I ship the item out.
It has proven to work very well so far for me.

Re: Anyone know how to do this?
 

Nope that could come against you.

You can not risk hurting the fragile egoes of your buyers.

ebay may also think this is spam as njm stated.

:bird:

Re: Anyone know how to do this?
 

Fragile ego of buyers?
Even if ebay assumed it is spam they simply need to review what the email says....

Re: Anyone know how to do this?
 

Let us know in 45 days how this works out for you please.

Re: Anyone know how to do this?
 

I have been doing it for 2 weeks already....customers only seem to appreciate the reminder and couple have stated they missed minor details and would like to cancel the order which saved me time....I don't understand all the skeptical responses

Re: Anyone know how to do this?
 

Who was skeptical?

:spy:

Re: Anyone know how to do this?
 

I take it yankees response was implying in 45 days the account would be under some kind of suspension

Re: Anyone know how to do this?
 

What are you selling that there are so many buyers second guessing their purchase? You shouldn't have to talk them out of their purchase; sad so few people actually read descriptions

Re: Anyone know how to do this?
 

High price items.

Re: Anyone know how to do this?
 

Low star ratings for communication. Not suspension. It takes at least 45 days to see the communication results.

Re: Anyone know how to do this?
 

Ok, but why would I have low stars for communication?
I communicate promptly with all buyers

Re: Anyone know how to do this?
 

We have discussed this so many times already......:deadhorse:

Re: Anyone know how to do this?
 

I have all 5 stars for communication, and I never say a word to my buyers. Def seems backwards, but that's ebay for you

Re: Anyone know how to do this?
 

I wish ebay was not so damn stingy....I am simply trying to confirm orders with buyers..jeez

Re: Anyone know how to do this?
 

If you have no communication, 5 stars automatically. If you have communication, buyers can leave stars. Asking them to reread descriptions and cancel orders seems like a wide open door to 1 star ratings. :boink:

Nevermind delayed shipments, late shipment rates etc...

Re: Anyone know how to do this?
 

Yankee is spot on here!

If you really need to communicate, some order management tools send out an auto email upon order (which you can modify with your own message). That is sent via email, so ebay has no trace of it.

Your risking DSRs here. I wouldnt.

Re: Anyone know how to do this?
 

Lol, that's great, finally a seller metric working in my favor.


OP are you refunding people directly from PayPal, or how to not result in a cancelled item strike? Or 'Buyer changed mind'?

Re: Anyone know how to do this?
 

This exact thread by retail must have occurred three times in the past couple months. Maybe more.

retailer is going to do whatever retailer is going to do. He should be calling ebay to find solutions this his problems and basic selling methods. This forum does not teach people how to sell, just how to stealth...

Re: Anyone know how to do this?
 

Agreed. One off- thats fine. I myself turn to the community for opinions, advice and tips.

But this recurring occurrence of constant need doesn't bode well.

:ranger:

Re: Anyone know how to do this?
 

if order is cancelled its always marked as "buyer changed mind"

Re: Anyone know how to do this?
 

Would you not risk getting low communication ratings also if a potential buyer asks you questions and you don't respond..then they purchase the item and rate you low for communication?

Re: Anyone know how to do this?
 

I sent messages to buyers through the print labels a few years ago, i wound up with people being concerned about their order more than if i hadn't, so i stopped. I felt like I was unnecessarily opening a can of worms. Haven't used them since with no regrets. But that was just my experience with them. :coffee:

Re: Anyone know how to do this?
 

That is not how it works.

If a buyer asks a question AFTER purchase, then they can leave a rating. ALL communication BEFORE a purchase does not count.

So if the buyer pays, you ship, no ebay messages, then five stars. If you or the buyer send a ebay message, then you can get zapped.

We have gone over this so many times now. I feel you really need to use the help function on ebay and call them to understand this very simple basics to ebaying.

Re: Anyone know how to do this?
 

They also feel obligated to reply back. I don't want to talk to anyone, no matter how friendly they try to be. I just want what I ordered with no personal communication or delays what-so-ever...

Especially in your case, it seems you wait to ship until they reply. Seems like a really bad idea, I'd feel inconvienenced and annoyed

Re: Anyone know how to do this?
 

I give them a day to reply..then I ship priority