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-   -   buyer doesn't read item description and request return. (https://www.aspkin.com/forums/ebay-discussion/96746-buyer-doesnt-read-item-description-request-return.html)

tuonlineshopping 05-27-2016 03:57 PM

buyer doesn't read item description and request return.
 
This is insect net for canopy and I dropship from walmart. The photo certainly shows the insect net with canopy like the source. Customer didn't read description and request return for item not as described :mad: That's mean I have to pay for shipping fee. Does it affect my performance seller? This is a stealth account so I could only sell about 15 item/ month.

phaz0rz 05-27-2016 04:22 PM

Re: buyer doesn't read item description and request return.
 
It won't affect (effect?) anything as long the return is processed smoothly.

fuzzylogik 05-27-2016 04:37 PM

Re: buyer doesn't read item description and request return.
 
They never read the damn description!

phaz0rz 05-27-2016 04:55 PM

Re: buyer doesn't read item description and request return.
 
Quote:

Originally Posted by mission156 (Post 775117)
They never read the damn description!

Because the description isn't shown on mobile devices without an extra click, and 80% of sales come from mobile devices.

You have to use the space you're given in the title/subtitle wisely these days..

stressed08 05-27-2016 05:16 PM

Re: buyer doesn't read item description and request return.
 
It is rediculous, I have told customers in the past to pound salt. Now I'm limited. It is not fair at all, there should be a comprehension and vision test to purchase on eBay. An iq test wouldn't hurt either.

nnah 05-27-2016 06:41 PM

Re: buyer doesn't read item description and request return.
 
put it in the title so mobile users can see it


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