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Old 05-27-2016
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Default buyer doesn't read item description and request return.

This is insect net for canopy and I dropship from walmart. The photo certainly shows the insect net with canopy like the source. Customer didn't read description and request return for item not as described That's mean I have to pay for shipping fee. Does it affect my performance seller? This is a stealth account so I could only sell about 15 item/ month.
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Old 05-27-2016
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Default Re: buyer doesn't read item description and request return.

It won't affect (effect?) anything as long the return is processed smoothly.
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Old 05-27-2016
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Default Re: buyer doesn't read item description and request return.

They never read the damn description!
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Old 05-27-2016
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Default Re: buyer doesn't read item description and request return.

Quote:
Originally Posted by mission156 View Post
They never read the damn description!
Because the description isn't shown on mobile devices without an extra click, and 80% of sales come from mobile devices.

You have to use the space you're given in the title/subtitle wisely these days..
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Default Re: buyer doesn't read item description and request return.

It is rediculous, I have told customers in the past to pound salt. Now I'm limited. It is not fair at all, there should be a comprehension and vision test to purchase on eBay. An iq test wouldn't hurt either.
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Default Re: buyer doesn't read item description and request return.

put it in the title so mobile users can see it
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