buyer dispute potential neg feedback
i have a buyer, on my main account with 300+ feedback 99.7% positive, who claims not to have recieved item which was sent first class so no tracking, the paypal dispute is closed as they left it too long to respond during claim
however they are still disputing through ebay and are opening an ebay dispute, should i just send them a replacment item and hope i dont get bad feedback or 1/2 stars , they cant get their money back anyway but neg feedback is so costly these days it might be worth losing £20 and keep my good feedback
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