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-   -   Does ebay even care about the sellers??? (https://www.aspkin.com/forums/ebay-feedback/56269-does-ebay-even-care-about-sellers.html)

Budarooski 02-04-2013 06:18 PM

Does ebay even care about the sellers???
 
Sold and item, buyer never paid and left me negative feedback calling me a scam artist. I have been on ebay since 1998 with a 100% track record.

I called ebay and provided all the proof that I did nothing wrong (history is in paypal and ebay messages...buyer even ADMITTED he left negative feedback out of spite).

I have an SR number from ebay...you think they'd do anything to help? Nope! I've spoken with ebay reps FOUR TIMES now and they will NOT remove the negative feedback. WTF...does my reputation mean nothing??? Why does ebay go to such lengths to support the buyer and their scams but does relatively nothing to protect the seller? I can't even leave the buyer negative feedback.

I'm about ready to close my account and just deal with cash buyers on CL. This really pisses me off!

KoltiKolt 02-19-2013 05:25 PM

Bro ebay is terrible. Now they only favor big sellers (companies who sell using their platform) they dont care about small private sellers. Terrible times

keithy72 02-19-2013 05:27 PM

That's just how ebay roll unfortunately for us sellers......

Bunneh 02-19-2013 07:05 PM

Did you tell ebay that he did not pay? Usually they remove it then.

rsot 02-20-2013 04:12 AM

Odd story - what messages has eB e-mailed back to you?

It can be annoying but in your stance, I would keep trying but also consider building new accounts.

zoneout 02-20-2013 04:24 AM

Sad to say this is the typical experience with eBay these days. If it makes you feel any better (misery loves company) I just got scammed by a guy in Ukraine for $40. Too bad I cannot leave feedback to warn future sellers about this guy. Ridiculous system when you get right down to it.

vogeltron 02-25-2013 04:49 AM

Best thing you can do is report the guy to eBay. Then bitch about the negative feedback to them hopefully you have some kind of tracking. I had two feedback removed for some idiot who tried to claim I only sent him one of two items he purchased. I had a receipt and history of sending one item one way and two items the other way. I told eBay to look through his reputation and that I had been a reputable seller for so long and allowing people to leave feedback like this is no way to build a trustworthy community. If I made a mistake I would own up to it but I don't deal with people running scam jobs. They removed two negatives about 3-4 days later.

rsot 02-25-2013 06:32 AM

Quote:

Originally Posted by zoneout (Post 423294)
Sad to say this is the typical experience with eBay these days. If it makes you feel any better (misery loves company) I just got scammed by a guy in Ukraine for $40. Too bad I cannot leave feedback to warn future sellers about this guy. Ridiculous system when you get right down to it.

Why you selling internationally for such a low amount? Not worth it zoneout

Roscoe 02-25-2013 02:58 PM

Ebay, PayPal, Amazon, Yelp, Angies List, etc... and every site that sells products, services, reviews, could care Less about Sellers.

Without Buyers they have nothing. Why do you think they all have some sort of Buyer Guarantee?

There will always be Sellers, they're like buses, if you miss one another is right behind it.

vogeltron 02-27-2013 05:02 AM

If you filed a non paying buyer case and they don't pay after 4 days and you close it any feedback is removed. Did you do this?

zoneout 02-27-2013 05:32 AM

Quote:

Originally Posted by rsot (Post 425210)
Why you selling internationally for such a low amount? Not worth it zoneout

But that's the point... Expensive items are too risky. On a $40 item it's like hitting a speed bump but you can keep going without losing too much sleep. Now $400 item is a different story. That would be a lot of misery.

KoltiKolt 02-28-2013 04:23 AM

yes ebays rules are so stupid now anyone could register as a new buyer open a case of item not as described send back a brick for refund and get that refund. and ebay is proud of it

bioline 05-28-2013 09:23 AM

Sometime i'm get this problem. Contact ebay but them never delete negative feedback .

gulaga 05-28-2013 05:12 PM

Quote:

Originally Posted by vogeltron (Post 425927)
If you filed a non paying buyer case and they don't pay after 4 days and you close it any feedback is removed. Did you do this?

this is the solution.

rsot 06-04-2013 09:43 AM

Quote:

Originally Posted by bioline (Post 453132)
Sometime i'm get this problem. Contact ebay but them never delete negative feedback .

How do you contact them?


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