yobar | 07-04-2023 03:26 AM | Re: cant refund buyer need advice I understand your frustration. It sounds like you've been having some trouble with eBay refunds. I can offer some advice, but ultimately, it's up to eBay to decide whether or not to credit your fees.
Here are a few things you can do:
Call eBay again and explain the situation. Be sure to have your eBay account number and the order number handy. Explain that you tried to refund the buyer yourself, but eBay kept saying to use another account. Ask if there's anything else you can do to get your fees credited.
Check your eBay account settings. Make sure that your payment methods are up to date and that you have enough funds available to refund the buyer. You can also try clearing your browser's cache and cookies.
Contact your bank. If you think there may be a problem with your bank account, contact your bank and ask them to investigate.
If you've tried all of these things and you're still not having any luck, you may want to consider opening a case with eBay's customer service. You can do this by going to the "Help & Contact" section of eBay's website and clicking on "Contact us."
I hope this helps! |