payoner - document corrupted or unreadable

[bruh]

I get this a lot. Documents that are submitted for verification are refused with "document corrupted or unreadable". Maybe this might be a reason for so much bans.

Anyone had this problem?

[bruh]

Originally Posted by mascari123

how are you doing the documents ?? what about numbers algorithms?

Algorithms ok.

[rsot]

There are algorithms at play to verify ID numbers

[bruh]

Is there someone else with the same issue?

[bruh]

Originally Posted by rsot

There are algorithms at play to verify ID numbers

I see. Maybe I have to search more.

[yolanmith]

Originally Posted by mascari123

how are you doing the documents ?? what about numbers algorithms?

what do you mean by numbers algorithms

[Easystealth]

From time to time I`ve got the same issue, just try to change the angle(if it is possible), give more light for picture and resubmit it. It should works.